Unprofessional and unethical company I had to submit a claim in 2018. It took Hiscox 2 years to deal with the repairs, terrible experience of having poor works done by two different companies. They finally offered me a settlement as they were unable to finish the repairs. The costs put against the claim were way higher that they should have been, and included works which were needed due to damage caused by their ‘cowboy’ builders as well as compensation costs for the appalling service. When I cancelled my policy they took out my payment for the month after cancellation.

Do not use this insurer. Do not use this insurer. Failed to pay valid claims and is drawing out the process of a valid appeal so the businesses involve go outside of business. Getting employees to leave glowing reviews is up there with some shady tactics. Who feels that passionately about taking out insurance they leave glowing reviews like you’ve had, all in a couple of days? Stay away.

The agent was uninterested in the… The agent was uninterested in the conversation, she did her job, but no real engagement. She was also working with a company I had to submit documents to meet their criteria. She raised my premium, because of the changes in my business income. 4 days later, I do not meet the criteria and cant because HISCOX doesn't offer supplemental umbrella coverage. So, all of the time I spent on the phone making sure this will go through, HISCOX raised my premium and I cant meet their criteria. Sorry, but I'm looking around. Needless to say, I would not recommend Hiscox.

Had this company for 4 years Had this company for 4 years. Every year rates went higher and Higher. Then when I files a claim they were not helpful but detrimental. They are the worst of the worst. I went to a real insurance company that exists outside the internet State Farm. Ended up $150 cheaper a month.

Scam artists that won't cancel your policies What a pathetic company that cons its customers, I've seen insurance companies doing everything to grab a penny but not like them. I called on December 29th to cancel all of my policies because of business closure, they played a clever trick on me and only cancelled one of the policies, a month later I notice the charges and called again to find out they didn't cancel both the general and professional liability policies. Well I submit the request again and to date it back to 29 Dec 2023, they never took any action and kept charging me. First week of March 2024 comes and I speak to a guy who was very nice, he said he'll submit the cancellation and date it back to 12/29/23 well the next day I get the charge again. This is is March 13th, 2024 and I call again to check on the cancellation and the fraudulent charges and guess what they still tell me it hasn't been cancelled and the guy says it is now approved back to 26 Feb 2024 effective cancellation, I told him the last guys said it should date back to Dec 29th, 2023 but nothing, so they can scam you out for pennies but you don't have any value with them as a customer, never going to use them ever again!