Xavier
GBPurchasing liability insurance from… Purchasing liability insurance from Hiscox was an extremely easy process and experience. I was able to get a quote from a very helpful representative over the phone and enroll quickly. Shortly after enrolling, I received all of my policy documents. When I needed to update the policy the next day, another rep was very helpful in showing me how I could easily do that myself via their website and get the evidence of coverage I needed. So far, I am very satisfied with the service Hiscox has provided me.
Josh - customer
GBDisappointed customer of Hiscox I have been a customer of Hiscox for years. They basically have no online tools for simple transactions/changes to your policy, such as changing the credit card that gets billed for it. I waited on hold on the dial-in number for 15 minutes, only to be disconnected automatically. These days, not having a simple online customer portal system for interacting with your product/services is absurd.
Scott Transue
GBHiscox canceled my E+O policy after 10… Hiscox canceled my E+O policy after 10 years of coverage, due to 2 claims being submitted in one year. I was able to secure coverage from a competitor within 30 minutes.
BBA
GBHiscox insurance is a fraud Hiscox insurance is a fraud. They do everything possible to disregard and not respond to claims. Pls DON'T think you have insurance cover as they are only paper. To make it worse they don't respond and they don't realise how much distress they are causing. We are starting court proceedings against them. Having said that they also have ignored emails from our lawyers and only responded once. See you in court Hiscox
AP
GBI called to cancel my insurance in… I called to cancel my insurance in early February. I was assured that it would not renew. To my surprise, Hiscox renewed my policy and charged my card for an entire year premium. Now, they refuse to issue more than a 50% refunds. DISHONEST, UNETHICAL CROOKS.