Website interface out of the dark ages Website interface out of the dark ages, what a joke

What Home Emergency Cover?? I have a home emergeny claim with them at this time. My family and I have been without any hotwater or heating for the last 5 days. Ive been told it will take another 2 days before they can arrange an enginner to rectify the issue. No alternaitive accommodation has been provided for the length of the issue and Hiscox have washed their hands of the issue saying i need to complain directly to their emergency cover provider. Given it will be a week since weve have heating or hot water i would have had far quicker resolution by co tacting a contractor myself.

The agent was uninterested in the… The agent was uninterested in the conversation, she did her job, but no real engagement. She was also working with a company I had to submit documents to meet their criteria. She raised my premium, because of the changes in my business income. 4 days later, I do not meet the criteria and cant because HISCOX doesn't offer supplemental umbrella coverage. So, all of the time I spent on the phone making sure this will go through, HISCOX raised my premium and I cant meet their criteria. Sorry, but I'm looking around. Needless to say, I would not recommend Hiscox.

STOP insuring fossil fuels STOP insuring fossil fuels - you are destroying our future! Hiscox is enabling dirty fossil fuel projects. You continue to fuel the climate crisis by underwriting and investing in the expansion of fossil fuels. Impacted communities shouldn't be the ones paying the costs of climate inaction. Polluters and their enablers should be the ones paying. Clean up your act NOW!

Awful - dishonourable to customers. Avoid. Awful. Would not recommend at all. Business policy proved to be pointless. We had stolen goods. It was a completely legitimate claim. Didn't pay out. Hiscox used a 3rd party assessor - they used every small technicality to dispute and deny the claim. Its ruined the annual profits of the business. Don't use them. We honestly dont know how these people sleep at night.