Horrible customer service Horrible customer service. They don't answer the phones or reply back in a timely manner. TRUCKERS stay away because trying to get a C.O.I for the broker would be an all-day process

Warning!!! Not on the up & up!!! This company is sketchy at best. They never sent me commercial policy documents, until after I canceled my policy because they refused to confirm that my policy was active. I called multiple subsidiary companies trying to get our policy canceled. Runaround is not even enough to express how difficult they made everything. Finally six months after canceling I finally received a refund of unearned premium. Stay away from this company.

excellent and timely we needed fast quotes. Bolt was able to meet that requirement. we were able to have great phone contact throughout the whole shop process. the quotes were adjusted quickly as correct & updated information came in. the prices we fair across the board and competitive. we received a professional explanation for the insurance and was advised on how to save money for the company. it was a good experience buying insurance. now we have to deal with our former insurance company who over charged us & never looked out for our best interests. Bolt has delivered honestly! with integrity.

This company is HORRIBLE! This company is HORRIBLE!! They have cost us THOUSANDS Because of their terrible customer service!! Our next step is a lawyer. They wrote our policy wrong and won’t fix it. We were charged almost 12,000 for THEIR screw up. No help at all. Can’t believe they still have customers.

Took payment on day 1 , still awaiting refund after 38 days As instructed, sent in cancellation form on July 14, As of 36 days later still do not have refund check after cancelling. 3 phone calls with customer No Service response was " We will send you a check in 7-10 business days" I have heard this since July 14. Horrible service and they are not efficient in how they process refunds. They are quick to take your money though.