Awful experience Awful experience. Was told after purchasing and paying for a policy that my business type would not be covered. There is no way to contact by phone. The only contact option is a chatbot or AI outside of limited business hours. The only good is that they offered a refund after talking with an agent.

The absolute best insurance out there… The absolute best insurance out there fantastic

Next is by far the worst insurance… Next is by far the worst insurance company ever, ive been making payments for the last 5yrs on time, i had a claim filed, and next did not back me up, KENT was very terrible and didn't listen to anything my company had to say, next is a terrible company, take your money elsewhere, DO NOT WASTE YOUR TIME..UNTRUSTWORTHY BY FAR!!!

DON'T USE THIS COMPANY Unresponsive, unprofessional, and incompetent. I requested a COI a month and a half ago. When they finally respond a week later (if any response at all), each and every one they've sent has failed to meet our customer's requirements. They don't pick up the phone. We are missing out on work because of this company's failure to do their simple job.

I am a small business owner since 2007… I am a small business owner since 2007 and I have had Next insurance since 2019 .I always pay in full at the start of the policy and have never had a claim, ever. You would think that I would be a great client, NO you would be wrong. My premium for the year ( 2022 )was $520.00. I received my renewal and it was $2259.00. YES IT MAKES NO SENSE. I called them and they said "yep" thats the price. It is there right too do business like that but like every small business owner that is navigating and doing what is needed to survive in this economy and then get blindsided by this price .Not OK As for Next insurance they were good for a discounted insurance company but for that price I will move on. NOT HAPPY