Just signed up in April Just signed up in April. It was a easy process. I was able to obtain exactly what I needed for a decent price. In light of some of the reviews I just read, I hope that my experience continues to go well.

You get what you pay for I guess You get what you pay for I guess! I purchased general liability and commercial property policies. I’m a small coffee shop within a mall. There was a power outage resulting in over 24 hours without power. Lost a minimum of $5,000 in food and equipment. Claims said that because my specific unit (within the mall) wasn’t hit by lightning, nothing was covered. I specifically recall food spoilage being a covered part of my policy, thus the reason for choosing the policies I did. I’m just disappointed I didn’t specifically inquire about the exclusions.

Be careful Next doesn't honor prior quotes! I am an independent agent and quoted my customer through their online quote system. The rate was very competitive, but I had to present the quote to the prospective client. The client reviewed and told me they were interested, but their address had changed. I went back to the quote in their online system, updated the address and the premium more than doubled. I chatted with Christina H and was told previous quotes are not honored (summarizing).

They're overbilling me They're overbilling me. I Just paid my renewal last month and they're trying to hit me foranother renewal yet again. It is so absolutely hard.Trying to get ahold of a person and not deal with a bot.Or strictly just text. I have filed with the bbb & am following up with fraud reports to authorities. I can't get any answers or any explanation why they're double charging me. My credit has not dropped and I have had 0 claims. Now my rate is doubled!!??? And no explanation, no warning of price increase, nothing. Nope bye. I have been a customer for 3 years. Your loss

Phishing scam, company will be sued This company clearly has a phishing scam going on. This company will be sued and brought down very soon. There are thousands of people just like me that open up their bank account and look at their transaction history and see that they are being charged a monthly fee from this company. I’ve never used them before, I have no idea who they are. I don’t need them. This is absolute bull-crap. I’m going to file a legal complaint against them.