Scam company Scam company. They dropped my workers comp while I was disputing costs with another company. Gross revenue declined, yet they increased liability costs by 25%. Deal with a local agent.

Phishing scam, company will be sued This company clearly has a phishing scam going on. This company will be sued and brought down very soon. There are thousands of people just like me that open up their bank account and look at their transaction history and see that they are being charged a monthly fee from this company. I’ve never used them before, I have no idea who they are. I don’t need them. This is absolute bull-crap. I’m going to file a legal complaint against them.

Shady Practices We had zero claims for Worker's Compensation and they non-renewed us, stating that they no longer cover our industry. Now, they have non-renewed our GL insurance. We have had coverage for 17 years and have never had a claim. They seem to be cherry-picking very low-risk admin type industries now. When an insurance company is afraid to take risks, they are not really an insurance company they are a scam. They must be having financial problems so they are only covering no risk businesses. I would worry that they won't be able to cover claims. Why else would you non-renew policies that you make more money on, and haven't had to pay a dime out on? I would stay far away from them!!! Once they non-renew you, other insurance companies see it as a red flag and charge more, even when you had no claims and did nothing wrong! Maybe that's the plan...they then refer you to their "partners" that can insure you....for much more! Stay away!

You get what you pay for I guess You get what you pay for I guess! I purchased general liability and commercial property policies. I’m a small coffee shop within a mall. There was a power outage resulting in over 24 hours without power. Lost a minimum of $5,000 in food and equipment. Claims said that because my specific unit (within the mall) wasn’t hit by lightning, nothing was covered. I specifically recall food spoilage being a covered part of my policy, thus the reason for choosing the policies I did. I’m just disappointed I didn’t specifically inquire about the exclusions.

Customer Service Lacking I've used Next Insurance for multiple clients before and had a good experience. However, this latest round has required 2 months back and forth with delayed responses (only one time on my side) and no policy yet in place. This is an issue to not have timely enrollment in required policies. The only reason I haven't gone to another insurance provider is the integrated option with the payroll administrator we use. Otherwise, Next would have lost this policy opportunity. I will definitely look at other options before sending another client their way.