DON'T USE THIS COMPANY Unresponsive, unprofessional, and incompetent. I requested a COI a month and a half ago. When they finally respond a week later (if any response at all), each and every one they've sent has failed to meet our customer's requirements. They don't pick up the phone. We are missing out on work because of this company's failure to do their simple job.

Phishing scam, company will be sued This company clearly has a phishing scam going on. This company will be sued and brought down very soon. There are thousands of people just like me that open up their bank account and look at their transaction history and see that they are being charged a monthly fee from this company. I’ve never used them before, I have no idea who they are. I don’t need them. This is absolute bull-crap. I’m going to file a legal complaint against them.

SCAM insurance SCAM insurance. DO NOT TRUST. Just like the other reviewers, this insurance company non-renewed us also, stating the same BS as everyone else. We always made our payments and had zero claims. NEXT insurance makes it so easy to sign up and convinces you the online movement is the way to go, but buyer beware, there is some algorithm that alerts them to businesses they deem, for whatever reason, as not as advantageous for them, and they will cut you loose without a care in the world and as you can see by the reviews, it is part of their normal practice. Please do your research, as NEXT insurance is not good for any company that likes to establish long term relationships and trust among its vendors and suppliers. As the name suggests... move on to the NEXT option, because they are not good for your business.

They're overbilling me They're overbilling me. I Just paid my renewal last month and they're trying to hit me foranother renewal yet again. It is so absolutely hard.Trying to get ahold of a person and not deal with a bot.Or strictly just text. I have filed with the bbb & am following up with fraud reports to authorities. I can't get any answers or any explanation why they're double charging me. My credit has not dropped and I have had 0 claims. Now my rate is doubled!!??? And no explanation, no warning of price increase, nothing. Nope bye. I have been a customer for 3 years. Your loss

Shady Practices We had zero claims for Worker's Compensation and they non-renewed us, stating that they no longer cover our industry. Now, they have non-renewed our GL insurance. We have had coverage for 17 years and have never had a claim. They seem to be cherry-picking very low-risk admin type industries now. When an insurance company is afraid to take risks, they are not really an insurance company they are a scam. They must be having financial problems so they are only covering no risk businesses. I would worry that they won't be able to cover claims. Why else would you non-renew policies that you make more money on, and haven't had to pay a dime out on? I would stay far away from them!!! Once they non-renew you, other insurance companies see it as a red flag and charge more, even when you had no claims and did nothing wrong! Maybe that's the plan...they then refer you to their "partners" that can insure you....for much more! Stay away!