Next Insurance

california ave, 94304, palo alto, United States
image
1.75
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

20.00%

1

65.00%
About Next Insurance

At NEXT Insurance, we lift the weight of insurance off entrepreneurs' shoulders. Specializing in small and micro-business coverage—contractors, restaurateurs, accountants, Amazon sellers—we craft affordable, tailored policies. Our 100% digital process means you can get coverage anytime, anywhere, and carry on focusing on growing your business.

Tags
Contact Info

You need to Login first to submit your review.

image
Raylene Graham
GB

WARNING!!!!!!!! WARNING!!!!!!!!! This company scams their clients with the fine print clauses. For example I have general liability. I've been paying my premiums and monthly bill for 3 years. I finally needed to file a claim, Next Insurance denied my claim under a bogus exclusion clause that contradicts what I was cover for. Everyone is rude at this office, they will not let you appeal, they do not have respect for their customers when it's time to make a claim. Bad Faith Insurance company, cancel now your waisting money with them!

image
douglas weaver
GB

Scam company Scam company. They dropped my workers comp while I was disputing costs with another company. Gross revenue declined, yet they increased liability costs by 25%. Deal with a local agent.

image
bruce lagman
GB

SCAM insurance SCAM insurance. DO NOT TRUST. Just like the other reviewers, this insurance company non-renewed us also, stating the same BS as everyone else. We always made our payments and had zero claims. NEXT insurance makes it so easy to sign up and convinces you the online movement is the way to go, but buyer beware, there is some algorithm that alerts them to businesses they deem, for whatever reason, as not as advantageous for them, and they will cut you loose without a care in the world and as you can see by the reviews, it is part of their normal practice. Please do your research, as NEXT insurance is not good for any company that likes to establish long term relationships and trust among its vendors and suppliers. As the name suggests... move on to the NEXT option, because they are not good for your business.

image
Abby Hart
GB

Customer Service Lacking I've used Next Insurance for multiple clients before and had a good experience. However, this latest round has required 2 months back and forth with delayed responses (only one time on my side) and no policy yet in place. This is an issue to not have timely enrollment in required policies. The only reason I haven't gone to another insurance provider is the integrated option with the payroll administrator we use. Otherwise, Next would have lost this policy opportunity. I will definitely look at other options before sending another client their way.

image
R.S.
GB

Awful experience Awful experience. Was told after purchasing and paying for a policy that my business type would not be covered. There is no way to contact by phone. The only contact option is a chatbot or AI outside of limited business hours. The only good is that they offered a refund after talking with an agent.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow