Shady Practices We had zero claims for Worker's Compensation and they non-renewed us, stating that they no longer cover our industry. Now, they have non-renewed our GL insurance. We have had coverage for 17 years and have never had a claim. They seem to be cherry-picking very low-risk admin type industries now. When an insurance company is afraid to take risks, they are not really an insurance company they are a scam. They must be having financial problems so they are only covering no risk businesses. I would worry that they won't be able to cover claims. Why else would you non-renew policies that you make more money on, and haven't had to pay a dime out on? I would stay far away from them!!! Once they non-renew you, other insurance companies see it as a red flag and charge more, even when you had no claims and did nothing wrong! Maybe that's the plan...they then refer you to their "partners" that can insure you....for much more! Stay away!

They're overbilling me They're overbilling me. I Just paid my renewal last month and they're trying to hit me foranother renewal yet again. It is so absolutely hard.Trying to get ahold of a person and not deal with a bot.Or strictly just text. I have filed with the bbb & am following up with fraud reports to authorities. I can't get any answers or any explanation why they're double charging me. My credit has not dropped and I have had 0 claims. Now my rate is doubled!!??? And no explanation, no warning of price increase, nothing. Nope bye. I have been a customer for 3 years. Your loss

wotkers comp audit We are a small co. we sent ALL our workers comp audit information to affirm the auditors for next., registered mail 5/25/2022 We beat the june 4th deadline sent our info registered mail to affirm. Next then pulled $ 4266.00 from our account blamed us for their error. Affirm & next do not communicate. Our audit info was not opened, It bounced from one affirm auditor to another. After many calls finally found an affirm auditor, who mis placed our info. Next was not prepared for the workers comp audits. Affirm & next blame each other then penalize the companies like us for their issues. This is a very poorly organized co.

I am a small business owner since 2007… I am a small business owner since 2007 and I have had Next insurance since 2019 .I always pay in full at the start of the policy and have never had a claim, ever. You would think that I would be a great client, NO you would be wrong. My premium for the year ( 2022 )was $520.00. I received my renewal and it was $2259.00. YES IT MAKES NO SENSE. I called them and they said "yep" thats the price. It is there right too do business like that but like every small business owner that is navigating and doing what is needed to survive in this economy and then get blindsided by this price .Not OK As for Next insurance they were good for a discounted insurance company but for that price I will move on. NOT HAPPY

Scam company Scam company. They dropped my workers comp while I was disputing costs with another company. Gross revenue declined, yet they increased liability costs by 25%. Deal with a local agent.