M W
GBRun - Charged over $7k in excess because of faulty audit Moved business and downsized 2-1/2 years ago. Had insurance rate cut, and make our monthly payment with no issue, but then, we received a bill for over $7,000 because they said we didn't finish our yearly audit (which we were never asked for). We than had the hassle of trying to reopen the audit, which they did, but we can't even login. Every single thing we type, is shows 'Bad Request' and will no even open the audit form. We have asked several times about this via email support, and keep receiving replies that say, "We have an update for you! Your reference number is -------. Great. How can I even view the update? Today we reeived an email from AmTrust showing our 'Final Audit'. Umm how can we even view this, and how would it have changed if you can't even let me fix the information you incorrectly change in the first place? This is an absolute joke.
Arryelle M. of MSW Enterprise
GBAppreciate the ease and convenience of… Appreciate the ease and convenience of being able to purchase affordable E&O insurance.
Doornick Driven
GBPhishing scam, company will be sued This company clearly has a phishing scam going on. This company will be sued and brought down very soon. There are thousands of people just like me that open up their bank account and look at their transaction history and see that they are being charged a monthly fee from this company. I’ve never used them before, I have no idea who they are. I don’t need them. This is absolute bull-crap. I’m going to file a legal complaint against them.
R.S.
GBAwful experience Awful experience. Was told after purchasing and paying for a policy that my business type would not be covered. There is no way to contact by phone. The only contact option is a chatbot or AI outside of limited business hours. The only good is that they offered a refund after talking with an agent.
Nick .I
GBThe absolute best insurance out there… The absolute best insurance out there fantastic