They're overbilling me They're overbilling me. I Just paid my renewal last month and they're trying to hit me foranother renewal yet again. It is so absolutely hard.Trying to get ahold of a person and not deal with a bot.Or strictly just text. I have filed with the bbb & am following up with fraud reports to authorities. I can't get any answers or any explanation why they're double charging me. My credit has not dropped and I have had 0 claims. Now my rate is doubled!!??? And no explanation, no warning of price increase, nothing. Nope bye. I have been a customer for 3 years. Your loss

Appreciate the ease and convenience of… Appreciate the ease and convenience of being able to purchase affordable E&O insurance.

I am a small business owner since 2007… I am a small business owner since 2007 and I have had Next insurance since 2019 .I always pay in full at the start of the policy and have never had a claim, ever. You would think that I would be a great client, NO you would be wrong. My premium for the year ( 2022 )was $520.00. I received my renewal and it was $2259.00. YES IT MAKES NO SENSE. I called them and they said "yep" thats the price. It is there right too do business like that but like every small business owner that is navigating and doing what is needed to survive in this economy and then get blindsided by this price .Not OK As for Next insurance they were good for a discounted insurance company but for that price I will move on. NOT HAPPY

DON'T USE THIS COMPANY Unresponsive, unprofessional, and incompetent. I requested a COI a month and a half ago. When they finally respond a week later (if any response at all), each and every one they've sent has failed to meet our customer's requirements. They don't pick up the phone. We are missing out on work because of this company's failure to do their simple job.

Be careful Next doesn't honor prior quotes! I am an independent agent and quoted my customer through their online quote system. The rate was very competitive, but I had to present the quote to the prospective client. The client reviewed and told me they were interested, but their address had changed. I went back to the quote in their online system, updated the address and the premium more than doubled. I chatted with Christina H and was told previous quotes are not honored (summarizing).