Next Insurance

california ave, 94304, palo alto, United States
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1.75
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

20.00%

1

65.00%
About Next Insurance

At NEXT Insurance, we lift the weight of insurance off entrepreneurs' shoulders. Specializing in small and micro-business coverage—contractors, restaurateurs, accountants, Amazon sellers—we craft affordable, tailored policies. Our 100% digital process means you can get coverage anytime, anywhere, and carry on focusing on growing your business.

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Arryelle M. of MSW Enterprise
GB

Appreciate the ease and convenience of… Appreciate the ease and convenience of being able to purchase affordable E&O insurance.

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Nick .I
GB

The absolute best insurance out there… The absolute best insurance out there fantastic

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M W
GB

Run - Charged over $7k in excess because of faulty audit Moved business and downsized 2-1/2 years ago. Had insurance rate cut, and make our monthly payment with no issue, but then, we received a bill for over $7,000 because they said we didn't finish our yearly audit (which we were never asked for). We than had the hassle of trying to reopen the audit, which they did, but we can't even login. Every single thing we type, is shows 'Bad Request' and will no even open the audit form. We have asked several times about this via email support, and keep receiving replies that say, "We have an update for you! Your reference number is -------. Great. How can I even view the update? Today we reeived an email from AmTrust showing our 'Final Audit'. Umm how can we even view this, and how would it have changed if you can't even let me fix the information you incorrectly change in the first place? This is an absolute joke.

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Shannon Forster
GB

DON'T USE THIS COMPANY Unresponsive, unprofessional, and incompetent. I requested a COI a month and a half ago. When they finally respond a week later (if any response at all), each and every one they've sent has failed to meet our customer's requirements. They don't pick up the phone. We are missing out on work because of this company's failure to do their simple job.

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Chris Harper
GB

The initial form to get insurance is… The initial form to get insurance is completely misleading. Was checking for worker comp insurance and it made me feel that’s what I was signing up for then it was general liability. It’s been over 3 weeks now to get refunded or yet anything other than a robot email response. Just Terrible customer service!

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