I am a small business owner since 2007… I am a small business owner since 2007 and I have had Next insurance since 2019 .I always pay in full at the start of the policy and have never had a claim, ever. You would think that I would be a great client, NO you would be wrong. My premium for the year ( 2022 )was $520.00. I received my renewal and it was $2259.00. YES IT MAKES NO SENSE. I called them and they said "yep" thats the price. It is there right too do business like that but like every small business owner that is navigating and doing what is needed to survive in this economy and then get blindsided by this price .Not OK As for Next insurance they were good for a discounted insurance company but for that price I will move on. NOT HAPPY

The initial form to get insurance is… The initial form to get insurance is completely misleading. Was checking for worker comp insurance and it made me feel that’s what I was signing up for then it was general liability. It’s been over 3 weeks now to get refunded or yet anything other than a robot email response. Just Terrible customer service!

Be careful Next doesn't honor prior quotes! I am an independent agent and quoted my customer through their online quote system. The rate was very competitive, but I had to present the quote to the prospective client. The client reviewed and told me they were interested, but their address had changed. I went back to the quote in their online system, updated the address and the premium more than doubled. I chatted with Christina H and was told previous quotes are not honored (summarizing).

Just signed up in April Just signed up in April. It was a easy process. I was able to obtain exactly what I needed for a decent price. In light of some of the reviews I just read, I hope that my experience continues to go well.

Appreciate the ease and convenience of… Appreciate the ease and convenience of being able to purchase affordable E&O insurance.