Next Insurance

california ave, 94304, palo alto, United States
image
1.75
Based on 20 Reviews

5

10.00%

4

5.00%

3

0.00%

2

20.00%

1

65.00%
About Next Insurance

At NEXT Insurance, we lift the weight of insurance off entrepreneurs' shoulders. Specializing in small and micro-business coverage—contractors, restaurateurs, accountants, Amazon sellers—we craft affordable, tailored policies. Our 100% digital process means you can get coverage anytime, anywhere, and carry on focusing on growing your business.

Tags
Contact Info

You need to Login first to submit your review.

image
Ronald Watsonn
GB

Terrible Insurance Company We have been a loyal customer for years with NEXT and with no real explanation, we were dropped. We do General Contracting and never had a claim and never had a missed payment. We didn't even complain when the monthly payment went up for no apparent reason. Terrible way to end the insurance for no reason. Be careful, NEXT will take your money and give no loyalty or respect for your business in return.

image
Rick Bowman
GB

Be careful Next doesn't honor prior quotes! I am an independent agent and quoted my customer through their online quote system. The rate was very competitive, but I had to present the quote to the prospective client. The client reviewed and told me they were interested, but their address had changed. I went back to the quote in their online system, updated the address and the premium more than doubled. I chatted with Christina H and was told previous quotes are not honored (summarizing).

image
R.S.
GB

Awful experience Awful experience. Was told after purchasing and paying for a policy that my business type would not be covered. There is no way to contact by phone. The only contact option is a chatbot or AI outside of limited business hours. The only good is that they offered a refund after talking with an agent.

image
Shannon Forster
GB

DON'T USE THIS COMPANY Unresponsive, unprofessional, and incompetent. I requested a COI a month and a half ago. When they finally respond a week later (if any response at all), each and every one they've sent has failed to meet our customer's requirements. They don't pick up the phone. We are missing out on work because of this company's failure to do their simple job.

image
Renee Kilmer
GB

They're overbilling me They're overbilling me. I Just paid my renewal last month and they're trying to hit me foranother renewal yet again. It is so absolutely hard.Trying to get ahold of a person and not deal with a bot.Or strictly just text. I have filed with the bbb & am following up with fraud reports to authorities. I can't get any answers or any explanation why they're double charging me. My credit has not dropped and I have had 0 claims. Now my rate is doubled!!??? And no explanation, no warning of price increase, nothing. Nope bye. I have been a customer for 3 years. Your loss

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow