Shady Practices We had zero claims for Worker's Compensation and they non-renewed us, stating that they no longer cover our industry. Now, they have non-renewed our GL insurance. We have had coverage for 17 years and have never had a claim. They seem to be cherry-picking very low-risk admin type industries now. When an insurance company is afraid to take risks, they are not really an insurance company they are a scam. They must be having financial problems so they are only covering no risk businesses. I would worry that they won't be able to cover claims. Why else would you non-renew policies that you make more money on, and haven't had to pay a dime out on? I would stay far away from them!!! Once they non-renew you, other insurance companies see it as a red flag and charge more, even when you had no claims and did nothing wrong! Maybe that's the plan...they then refer you to their "partners" that can insure you....for much more! Stay away!

wotkers comp audit We are a small co. we sent ALL our workers comp audit information to affirm the auditors for next., registered mail 5/25/2022 We beat the june 4th deadline sent our info registered mail to affirm. Next then pulled $ 4266.00 from our account blamed us for their error. Affirm & next do not communicate. Our audit info was not opened, It bounced from one affirm auditor to another. After many calls finally found an affirm auditor, who mis placed our info. Next was not prepared for the workers comp audits. Affirm & next blame each other then penalize the companies like us for their issues. This is a very poorly organized co.

Customer Service Lacking I've used Next Insurance for multiple clients before and had a good experience. However, this latest round has required 2 months back and forth with delayed responses (only one time on my side) and no policy yet in place. This is an issue to not have timely enrollment in required policies. The only reason I haven't gone to another insurance provider is the integrated option with the payroll administrator we use. Otherwise, Next would have lost this policy opportunity. I will definitely look at other options before sending another client their way.

Next is by far the worst insurance… Next is by far the worst insurance company ever, ive been making payments for the last 5yrs on time, i had a claim filed, and next did not back me up, KENT was very terrible and didn't listen to anything my company had to say, next is a terrible company, take your money elsewhere, DO NOT WASTE YOUR TIME..UNTRUSTWORTHY BY FAR!!!

Phishing scam, company will be sued This company clearly has a phishing scam going on. This company will be sued and brought down very soon. There are thousands of people just like me that open up their bank account and look at their transaction history and see that they are being charged a monthly fee from this company. I’ve never used them before, I have no idea who they are. I don’t need them. This is absolute bull-crap. I’m going to file a legal complaint against them.