Terrible Insurance Company We have been a loyal customer for years with NEXT and with no real explanation, we were dropped. We do General Contracting and never had a claim and never had a missed payment. We didn't even complain when the monthly payment went up for no apparent reason. Terrible way to end the insurance for no reason. Be careful, NEXT will take your money and give no loyalty or respect for your business in return.

Be careful Next doesn't honor prior quotes! I am an independent agent and quoted my customer through their online quote system. The rate was very competitive, but I had to present the quote to the prospective client. The client reviewed and told me they were interested, but their address had changed. I went back to the quote in their online system, updated the address and the premium more than doubled. I chatted with Christina H and was told previous quotes are not honored (summarizing).

Customer Service Lacking I've used Next Insurance for multiple clients before and had a good experience. However, this latest round has required 2 months back and forth with delayed responses (only one time on my side) and no policy yet in place. This is an issue to not have timely enrollment in required policies. The only reason I haven't gone to another insurance provider is the integrated option with the payroll administrator we use. Otherwise, Next would have lost this policy opportunity. I will definitely look at other options before sending another client their way.

Next is by far the worst insurance… Next is by far the worst insurance company ever, ive been making payments for the last 5yrs on time, i had a claim filed, and next did not back me up, KENT was very terrible and didn't listen to anything my company had to say, next is a terrible company, take your money elsewhere, DO NOT WASTE YOUR TIME..UNTRUSTWORTHY BY FAR!!!

Scam company Scam company. They dropped my workers comp while I was disputing costs with another company. Gross revenue declined, yet they increased liability costs by 25%. Deal with a local agent.