Andrew C
GBSave your money Terrible company. It has been 2 months and I still can't get my faucet fixed. Plumber comes and collect his service fee (literally a 5 min visit to take some pictures) and then will not return to complete the job as he says HSC will not agree to the submitted estimate. Who is at fault the plumber or the warranty company? Neither will take responsibility and leaves me the customer without a working faucet. Supposedly they will give a pro-rated refund if a contract is cancelled. I do not put much hope they will follow through on that promise. The only thing HSC is good at is sales and marketing.
Sandy S
GBAbsolutely the WORST warranty company Absolutely the WORST warranty company. Beware they will never repair your appliance. They checked my refrigerator after a service request callm and said this particular issue is not covered. So I end up losing $95. I have put an A/C service complaint and 3 weeks now nobody has shown up, even after more than 25 calls and I have given up. Their call center is a joke with 30 mins wait time and then you are cut off. you leave call back number and no body calls back. Please do not waste your money with this SCAM warranty company. They just take your money and literally cover nothing when time comes for repairs.
Becky Caruthers
GBThe Home Service Club say I that… The Home Service Club say I that evaporator coil is physically damaged and leaking due to rust and/or erosion and is installed with incorrect freon pressure, which are all exclusions of coverage under the home warranty. Base on information obtained for this claim, the unit did not enter the policy in proper working condition. This makes no since. They keep hanging up on me when I call and won't let you talk to management.
Tracie
GBGood Luck Getting Paid!!! Good Luck Getting Paid!!! I'd give a zero star if possible....as a service provider, we have been trying to get paid since November, 2023. We have submitted no less than 20 attempts and get the run around. Impossible to get a human who can assist. What a scam. Contractors BEWARE!!
Martin S David
GBHOME WARRANTY SERVICE CLUB IS THE WORST MARTIN S. DAVID FACEBOOK · Shared with Public DO NOT SIGN WITH ( THE HOME CLUB WARRANTY SERVICES). ONE MONTH AGO OUR WASHER STOPPED WORKING. THEY KEPT PROMISING A TECHNICIAN WILL ARRIVE. SO FAR, IT IS JUST AN EMPTY PROMISE. THE WORST HOME WARRANTY INSURANCE I EVER DEALT WITH. AND THEY HAVE THE WORST CUSTOMER SERVICE. WHEN YOU CALL THEM, THEY TELL YOU HOW SORRY THEY ARE ABOUT YOUR SITUATION, THEY SAY THEY CAN NOT FIND A TECHNICIAN TO DO THE REPAIRS. THE QUESTION IS: IF A WARRANTY COMPANY DOES NOT HAVE TECHNICIANS TO DO THE REPAIRS, HOW DOES THE STATE OF CALIFORNIA ALLOW THEM TO BE LICENSED IN THE STATE OF CALIFORNIA. THESE COMPANIES CHARGE CUSTOMERS THEIR MONTHLY FEE BUT, WHEN IT COMES TO REPAIRS, THEY ACT AS IF THEY DON'T KNOW YOU, AND THEY KNOW THAT THEY DON'T HAVE TO ANSWER TO ANY AUTHORITIES. I FILED WITH THE CALIFORNIA INSURANCE COMMISSIONER, THIS OFFICE IS JUST A NAME, THEY DON'T HAVE ANY AUTHORITY OVER SCAMMERS LIKE THESE WARRANTY COMPANIES.