Zack Delogo
GBMothers looking for value for money… Mothers looking for value for money better trust the repair of their household appliances to Home Service. Don’t hesitate to avail of their services. My mother is very shy to ask for help because she fancies herself as a strong independent woman. But from time to time, she does entrust her house with the Home Service Club especially with electrical work.
Fred Bohlen
GBHow to get duped When I only could give 0 stars – Here’s why: In 10/3023 I bought 2 five-year HSC warranty contracts for 2 rentals. At one rental I filed a claim with HSC on Monday, January 8th 2024 in the morning, because the water heater seemed to be not working. A technician will contact me, HSC said. When NO technician contacted me, on Tuesday I called the technician’s company and asked, when they will inspect the water heater and the answer was: Friday. I told them that is not acceptable to have no hot water for so long in the winter. Finally, they sent a technician on Wednesday. Thursday, I asked HSC, they declined the claim because of corrosion. The technician told me, that he didn’t mention corrosion in his report. It is not acceptable to take so much time for a decision - and for no corrosion stated in the report. I canceled the contract. For the other rental I canceled the contract as well – with no claim, because I don’t need a contract for nothing. I paid for 2 five-year contracts for two rentals $3,899.70 and after only 3 month and no approved claim they only refunded $2,313.96. The difference is and I paid: $1,585.74. That’s why I can NOT recommend Home Service Club.
Walter Wilson
GBWe have an unspoken and odd "tradition"… We have an unspoken and odd "tradition" of just inadvertently destroying devices in our homes. The agents are always friendly and welcoming given all the times we've called! The service call is only $75 and it could be replaced if they can't fix it. We love that HSC values our long tradition of using something until it is really useles..
Jayant Patel
GBWish I could give them negative stars Wish I could give them negative stars. Bunch of crooks. Don’t know how I fell for them. Absolutely ridiculous service. I already put in a cancellation as of today. They deducted whatever they paid me from my remaining refund. Any time you put in a request, it takes days and then send someone who is not experienced at all. And then deny your claim. This is their process. They claim best on their website for many years. B.S. Absolutely absurd.
Dan Beugelmans, MD
GBThey underwrite Choice Home Warrant in… They underwrite Choice Home Warranty in California. Both Home Service Club and Choice are scams. I requested service for covered item. They did not find a provider and emailed that I could find one and that they would reimburse minuse the service fee. Lies,scam, and thief's. Thr provider provided some info saying he did not work for these crooks. Claim denied within 5 minutes. Of course appeal was no better. In California Choice is licensed by Home Service Club. Scammers——-Do Not Buy ——- This will be referred to Attorney General's office in California. See Arizona Class Action Suit against Choice. Scammers and bullies. I will not tolerate this manipulation. I paid 875.00 for the service and 1700 for a multi year plan for nothing. What’s up Home Service Club and Choice Home warranty??? Business model- Promise a lot, and deny coverage as much as possible. Truly reprehensible!