The airconditioner in my mom's house… The airconditioner in my mom's house has been acting so crazy. We couldn't increase the temperature, so we've been freezing for days! We called HSC when we realized things weren't going to get better, and luckily they were able to send a contractor quick. Luckily, this was included in our HSC home coverage. I've learned its both efficient and practical to avail of this company's services.

Good Luck Getting Paid!!! Good Luck Getting Paid!!! I'd give a zero star if possible....as a service provider, we have been trying to get paid since November, 2023. We have submitted no less than 20 attempts and get the run around. Impossible to get a human who can assist. What a scam. Contractors BEWARE!!

Poor and unethical claim service We have the "Comprehensive Plan" home warranty policy with The Home Service Club / Choice Home Warranty. Had to replace our washing machine which was covered by the policy. Company agreed to pay the claim and that they would send us a check. We needed a new machine so went out immediately and bought one figuring we'd apply the claim settlement once we received the check. Check never came and instead we got an email a couple weeks later with an attached electronic gift card to Lowe's. We contacted Home Service Company (HSC) and they acknowledged it was their mistake that they didn't issue a check but that there was nothing they could do to change it. We them went to Lowe's but they would not accept the gift card as payment to our credit balance. After 4 or 5 more calls to HSC we continued to get the run around from every claim person we talked to and all of them refused to let us talk to a supervisor or manager and even suggested they don't have access to the address or phone numbers of their corporate offices. Horrible, horrible service! So now I'm stuck having to go buy something else from Lowe's if I want to be reimbursed for our claim. DO NOT USE THIS COMPANY!

Mothers looking for value for money… Mothers looking for value for money better trust the repair of their household appliances to Home Service. Don’t hesitate to avail of their services. My mother is very shy to ask for help because she fancies herself as a strong independent woman. But from time to time, she does entrust her house with the Home Service Club especially with electrical work.

The Home Service Club say I that… The Home Service Club say I that evaporator coil is physically damaged and leaking due to rust and/or erosion and is installed with incorrect freon pressure, which are all exclusions of coverage under the home warranty. Base on information obtained for this claim, the unit did not enter the policy in proper working condition. This makes no since. They keep hanging up on me when I call and won't let you talk to management.