After almost a year of paying premiums After almost a year of paying premiums, my car developed a brake line leak. The repair cost almost $500 and Warranty Direct paid nothing!! What good is insurance if its goal is to collect premiums and not pay for repairs?!? Maybe instead of a warranty I should have purchased stock!!

The customer service person Matthew… The customer service person Matthew Perez handled himself very professionally, he answered all my questions and secured my business. This is my second Warranty Direct Contract, even though the contract price quoted was raised due to a Super Charge not listed. He did a great job and was persistent to gain my business. A job well done.

Their customer service is a joke Their customer service is a joke! I purchased their GAP coverage three years ago when I bought my car. I was just in an accident and put in a claim and they came back saying their is no payable benefit for my claim. Which the difference from what I owed and what my insurance covered was about $2,200. They gave me some stupid breakdown that doesn’t even make sense and I haven’t been able to reach them since.

I feel completely CHEATED I feel completely cheated after purchasing this after-market warranty. The first mechanic I took my car too would not accept my car under Warranty Direct because they "have too much trouble getting them to pay out" and they were right! My car was finally accepted at a local Subaru dealership and they found three items that needed repair. The most important repair needed was an oil pump which the warranty should have covered. Warranty Direct would not pay any of the repair costs and the dealership mechanic told me they have a million clever excuses to get around paying these claims. My advise, is save your money for the full cost of repairs instead of handing it to this company.

Never use this company!!! Never use this company!!!! Every claim that I submitted was denied. The last claim for a "Turbo charger that blew" was denied because I did not have enough "oil changes"- so if you are over 500 miles off on a 10,000 mile oil change, they will deny a claim on anything else in the car that goes wrong. I paid $3500 for a 4 year warranty and threw the money down the toilet. The original warranty was written under "National", but they got bought by Revolos= Revolting!