Abe
GBI feel completely CHEATED I feel completely cheated after purchasing this after-market warranty. The first mechanic I took my car too would not accept my car under Warranty Direct because they "have too much trouble getting them to pay out" and they were right! My car was finally accepted at a local Subaru dealership and they found three items that needed repair. The most important repair needed was an oil pump which the warranty should have covered. Warranty Direct would not pay any of the repair costs and the dealership mechanic told me they have a million clever excuses to get around paying these claims. My advise, is save your money for the full cost of repairs instead of handing it to this company.
J T Ullrich
GBThe customer service person Matthew… The customer service person Matthew Perez handled himself very professionally, he answered all my questions and secured my business. This is my second Warranty Direct Contract, even though the contract price quoted was raised due to a Super Charge not listed. He did a great job and was persistent to gain my business. A job well done.
David Tackett
GBWaste of money Waste of money! I extended my vehicle loan 3 months due to being out of work because of the corona virus. After this I was involved in an accident, the vehicle was totaled, my insurance paid out the estimated value of my car, but because I extended my loan, my gap coverage was denied stating if I made my payments on time the vehicle would have been paid off with the remainder of what was left on the loan. Bad business, not sure what I paid for if anything.
Doug Hermesch
GBScam - dealers should be embarrassed to sell I have the "Diamond plan" - first extended warranty I ever bought because I had suspicions about the car I was buying - but post covid we don't have much selection. First trip to shop - the bumper to bumper plan would not cover the power doors or the failed rear wheel bearing on a 2016 Kia Sedona - but would cover the $85 power steering hose. Three weeks later - the transmission failed. Three weeks after that - still waiting on the A holes to respond to the dealership. No refusal, no acceptance - just complete silence and customer service (that's a joke) claims the "review" process has no phone numbers and can't be bothered by phone calls. 1-800-942-0400
Meegan Welch
GBBUYERS BEWARE-if you cancel your policy… BUYERS BEWARE-if you cancel your policy before the end of the extended warranty, not only will you have paid for the warranty charges to date, but Revolos ALSO withdraws ALL CLAIMS PAID OUT from your refund check. DOUBLE DIPPING. This is not normal, and completely screwed up. Essentially my 2 years with Revolos costed me MORE than if I didn't have a warranty at all. Also, important to note: I purchased the best policy they offer and only got about 40% of items covered by them over the 2 years I had my car. Beyond disappointed with this company. Have used several others in the past and would choose any other company over this one.