Amanda Worthen
GBSCAM COMPANY Refusing to pay out on a legitimate claim, after taking 4 months and asking me repeatedly to send the same information over and over. They required me to send my bank statements, which I'm wondering is that even legal? I've filed a complaint with the NAIC and the state of Florida. I'm looking into finding a local consumer investigator to take a look and report on them since so many people have been scammed.
Paula Rees
GBDo not use this company Do not use this company. I travel all over the world and always purchased travel insurance. I have been lucky to only ever had the need to make a claim twice, once with another company, who were wonderful to deal with and then with Tin Leg. Tin Leg, is slow, they found every reason to deny the claim. They denied both my and a friends claim who I was travelling with. We had the same flights, hotels, expenses, etc. However, my friend was an attorney and challenged their denial after reading their policy, they then approved her claim, while still not approving mine. It was not until, she assisted me that they decided to approve my claim (I still have not been reimbursed 5 months later) due to a claims adjuster making the process as difficult as possible. It is a shame that you have to have legal representation to have a legitimate claim paid out.
Kristina P
GBDO NOT TRUST THIS COMPANY What this company does is tantamount to theft. They happily took my money for the policy, and they have never paid out on my claim for delayed luggage. They passed me off to some third party for processing, I have supplied all of the requested documentation, and NOTHING - SIX MONTHS LATER. They just hope people will go away and give up? Disgusting. If you call, they "escalate" your case, but still NOTHING. DO NOT BUY FROM THIS COMPANY.
Loring Funaki
GBTin Leg Insurance - Not Responsive I have had 3 trip insurance claims open for 6 months. I have provided all requested information and documentation multiple times. I was sent to the Zero Complaint Department. They did zero about my complaint other than having me send them all the documentation again. My calls get routed to voicemail or I get sent to another agent who’s going to “take care of it today”….then nothing.
Bertie Chen
GBRepetitively asking for same… Repetitively asking for same information, claims filed last year and still asking for same. If at all possible for no star, or broken star, would award same. Perhaps they have all the time to waste asking for same information, but I QUIT!!!