Cave Man
GBWow, Really Tin Leg I bought travel insurance with Trip Cancellation and Trip Interruption. On my Vacation I had a Nile River Cruise booked and "Viator/Trip Advisor" canceled my cruise without explanation. Tin Leg is denying my claim because they don't have a reason why it was canceled. I would think the emails stating the canceled cruise would explain it all. I'll be back to update this review if anything changes. As of 7-3-2022 Tin leg is not communicating at all to resolve what I bought this insurance for. I'll be back to update any Positive or Negative results.
Cinda Doughty
GBDon't Use Tin Leg Travel Insurance Company! In October I fractured two vertebra in a boating accident on a remote island in the Galapagos. There was no hospital and no MRI available so my condition was not diagnosed until I returned to the US. However, the pain of two fractured vertebra was so severe, the next day I could not climb into the small prop plane that was the only way off the island. I had to rebook my flight and it took two days before I was able to move enough to get onto the plane. I asked to be reimbursed for the cost of the new plane flight and was told I had to have a letter from a doctor saying I could not leave on the appointed plane, but the doctor did not know my back was broken because he didn't have the equipment to diagnose it, so no letter was possible. I provided documentation of my condition when I returned to US and had an MRI but Tin Leg refused reimburse me for the changed flight.
Kristina P
GBDO NOT TRUST THIS COMPANY What this company does is tantamount to theft. They happily took my money for the policy, and they have never paid out on my claim for delayed luggage. They passed me off to some third party for processing, I have supplied all of the requested documentation, and NOTHING - SIX MONTHS LATER. They just hope people will go away and give up? Disgusting. If you call, they "escalate" your case, but still NOTHING. DO NOT BUY FROM THIS COMPANY.
Bruce L.
GBSquaremouth IS Tinleg and crooks Squaremouth IS Tinleg. be aware that the two companies are owned by the same people, so when "shopping" for travel insurance on Squaremouth, you are actually on Tin Leg's site. it's a scam, pure and simple. After denying my claim for trip cancelation i have submitted an "appeal" which they have been sitting on for weeks. even though i have a written document which clearly states the tour has been CANCELED, they continue to insist that the trip was interupted, and that is thier defense. any excuse to not pay. I will update this when they finally respond.
Sylvia Norris
GBFiled a claim days after my return Filed a claim days after my return, took almost 4 months to get a final answer and get paid and I am an attorney! The back and forth was duplicative and just stalling.