Don't Use Tin Leg Travel Insurance Company! In October I fractured two vertebra in a boating accident on a remote island in the Galapagos. There was no hospital and no MRI available so my condition was not diagnosed until I returned to the US. However, the pain of two fractured vertebra was so severe, the next day I could not climb into the small prop plane that was the only way off the island. I had to rebook my flight and it took two days before I was able to move enough to get onto the plane. I asked to be reimbursed for the cost of the new plane flight and was told I had to have a letter from a doctor saying I could not leave on the appointed plane, but the doctor did not know my back was broken because he didn't have the equipment to diagnose it, so no letter was possible. I provided documentation of my condition when I returned to US and had an MRI but Tin Leg refused reimburse me for the changed flight.

Tin Leg Travel NONInsurance I have bought 5 Tin Leg travel insurance policies and only made a claim on my last trip. Traveling to Houston I became very ill and spent 6 days in the hospital. For the past 6 months they have asked for alot of the same information over and over and there is no way to simply call and talk with your insurance person. So you email and email giving them all the info they want. Finally they told me to show them what I've paid and they will let me know what they will cover. I have an over $50k bill from the hospital - I was very ill... I'm also not in a position to pay $50k. They are saying the policy states they only reimburse. So after 6 months of communication I have paid for nonexistent travel insurance. The policy stated it covered up to$250k in medical expenses, but never that you paid it first. I've started a claim with Better Business Bureau and next I'm going to look into a class action suit. I'll bet others will join in. I travel several times a year, next time I'll use Allianz.

Squaremouth IS Tinleg and crooks Squaremouth IS Tinleg. be aware that the two companies are owned by the same people, so when "shopping" for travel insurance on Squaremouth, you are actually on Tin Leg's site. it's a scam, pure and simple. After denying my claim for trip cancelation i have submitted an "appeal" which they have been sitting on for weeks. even though i have a written document which clearly states the tour has been CANCELED, they continue to insist that the trip was interupted, and that is thier defense. any excuse to not pay. I will update this when they finally respond.

Tin Leg is terrible if you have a claim! I was quarantined in the Galapagos with Covid. When I filed my claim,Tin Leg kept requesting the same information I already provided, did not answer one of my voicemails, canceled my claim once, assisted me in no way with my claim or their process, and took 11 months to complete the process. I believe they would have been happy for me to go away without any payment. I will never use them again!

Horrible Company to deal with My trip was to Israel in Nov of 2023. Terrisoum was a covered item and it's Jan 9, 2024 and the claims department keeps saying that the determination has not been made by the underwriter. These people are not worth the headache. Going back to Allianz for my next policy!!!