First and last time with this company First time and definitely last time with this company. Contractor been messaging them for more than a week as well as leaving voicemails, so I had to call and ask for a manager and still waiting cause guess what...to actually talk to a manager it usually takes 24 to 48 hours. Hope that I won't have to sue them if they don't take care of my issue. But right now they are just ignoring my contractor and lie to him by letting me know that they will call him back. So unprofessional and as soon as they are done with my claim I will start looking for a better insurance company.

Allstate is horrible!!!! Don't learn the hard way like I did Worst insurance company. Let me make a claim told me I was covered, adjuster called and told me I was not covered. Called customer service back he said I was covered it was showing weird in their system. He told me it was fixed and I was covered 3 more times before hanging up. Called the adjuster back she said he lied. Had to do 2 different 3 way calls with adjuster and customer service to listen them argue covered not covered. After it was all said and done. I ended up having my claim denied because I had full coverage with everything but collision. So everything was covered except the ONE thing that has a loan on it.

WORST OF THE WORST!! WORST OF THE WORST!!! While buying a new car at dealership I was offered to switch to ALLSTATE. I was promised a much better deal than I had with PEMCO at the time, and my premium did go down by $30, but only for a few months, and then it went up by $60. Then I had a water leak at my house and two water damage certified third party companies confirmed it was a short term damage, whereas Allstate adjuster Nikolas and his manager Ross insisted it was long term and didn’t cover the damage. HORRIBLE COMPANY AND PEOPLE.

Disgeniune I wrote a review after they approved a claim and now they are giving me the runaround. I won't receive an item of similar value and it's taking forever for the property to be replaced. I get the impression this particular company hates having to pay up. Shameful. I won't shop at Walmart in the future just because of All State.

Allstate is charging me $30 for… Allstate is charging me $30 for removing my ex-husband's name from auto policy. Have you heard anything more ridiculous?? And to top it all, I had to call 1800-Allstate number to make a payment and waited 22 minutes just to be disconnected. It would be nice to charge them for my time spent waiting. Don't use them.