I was delighted to get the assistance… I was delighted to get the assistance for my car door unlock on 1st January, 2024. Within 20 mts of my call for help, Mr Sam, Technician from Allside Roadside Assistance artived my place and unlocked my car door. He is very helpful and dedicated towards his duties.

Disgeniune I wrote a review after they approved a claim and now they are giving me the runaround. I won't receive an item of similar value and it's taking forever for the property to be replaced. I get the impression this particular company hates having to pay up. Shameful. I won't shop at Walmart in the future just because of All State.

Roadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous

Terrible on response Terrible on response. Then when Simpson finally did respond, he suddenly stopped. My policy change request was important before my renewal was approaching as Allstate was charging me a significant monthly increase. And he just left me hanging. Then when I call, you get sent to a voicemail service, no answer! I am leaving as we speak.

Worst insurance company Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.