Received a call from an allstate agent… Received a call from an allstate agent soliciting my service. As I was telling him, nicely, to remove me from the call log because I am happy with my current services, he hung up on me. This is a horrible representation of allstate and you should know that you have rude employees making calls on behalf of your company.

Allstate is charging me $30 for… Allstate is charging me $30 for removing my ex-husband's name from auto policy. Have you heard anything more ridiculous?? And to top it all, I had to call 1800-Allstate number to make a payment and waited 22 minutes just to be disconnected. It would be nice to charge them for my time spent waiting. Don't use them.

My car was T-boned by a driver covered… My car was T-boned by a driver covered by Allstate Auto Insurance. My insurance spoke with witnesses who were there and quickly determined that the other driver was at fault, sped to run a red light, and hit my car. Allstate denied our claim without speaking with the witness. When I begged them to call the witness, they finally relented but said it wouldn't matter and then refused to listen to what the witness had to say. I will never use Allstate and strongly suggest avoiding them at all costs. This is insurance fraud.

Terrible on response Terrible on response. Then when Simpson finally did respond, he suddenly stopped. My policy change request was important before my renewal was approaching as Allstate was charging me a significant monthly increase. And he just left me hanging. Then when I call, you get sent to a voicemail service, no answer! I am leaving as we speak.

First and last time with this company First time and definitely last time with this company. Contractor been messaging them for more than a week as well as leaving voicemails, so I had to call and ask for a manager and still waiting cause guess what...to actually talk to a manager it usually takes 24 to 48 hours. Hope that I won't have to sue them if they don't take care of my issue. But right now they are just ignoring my contractor and lie to him by letting me know that they will call him back. So unprofessional and as soon as they are done with my claim I will start looking for a better insurance company.