WORST OF THE WORST!! WORST OF THE WORST!!! While buying a new car at dealership I was offered to switch to ALLSTATE. I was promised a much better deal than I had with PEMCO at the time, and my premium did go down by $30, but only for a few months, and then it went up by $60. Then I had a water leak at my house and two water damage certified third party companies confirmed it was a short term damage, whereas Allstate adjuster Nikolas and his manager Ross insisted it was long term and didn’t cover the damage. HORRIBLE COMPANY AND PEOPLE.

Received a call from an allstate agent… Received a call from an allstate agent soliciting my service. As I was telling him, nicely, to remove me from the call log because I am happy with my current services, he hung up on me. This is a horrible representation of allstate and you should know that you have rude employees making calls on behalf of your company.

Terrible on response Terrible on response. Then when Simpson finally did respond, he suddenly stopped. My policy change request was important before my renewal was approaching as Allstate was charging me a significant monthly increase. And he just left me hanging. Then when I call, you get sent to a voicemail service, no answer! I am leaving as we speak.

Roadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous

Worst insurance company Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.