Allstate is horrible!!!! Don't learn the hard way like I did Worst insurance company. Let me make a claim told me I was covered, adjuster called and told me I was not covered. Called customer service back he said I was covered it was showing weird in their system. He told me it was fixed and I was covered 3 more times before hanging up. Called the adjuster back she said he lied. Had to do 2 different 3 way calls with adjuster and customer service to listen them argue covered not covered. After it was all said and done. I ended up having my claim denied because I had full coverage with everything but collision. So everything was covered except the ONE thing that has a loan on it.

WORST OF THE WORST!! WORST OF THE WORST!!! While buying a new car at dealership I was offered to switch to ALLSTATE. I was promised a much better deal than I had with PEMCO at the time, and my premium did go down by $30, but only for a few months, and then it went up by $60. Then I had a water leak at my house and two water damage certified third party companies confirmed it was a short term damage, whereas Allstate adjuster Nikolas and his manager Ross insisted it was long term and didn’t cover the damage. HORRIBLE COMPANY AND PEOPLE.

Allstate is charging me $30 for… Allstate is charging me $30 for removing my ex-husband's name from auto policy. Have you heard anything more ridiculous?? And to top it all, I had to call 1800-Allstate number to make a payment and waited 22 minutes just to be disconnected. It would be nice to charge them for my time spent waiting. Don't use them.

Worst insurance company Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.

Roadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous