Worst insurance company Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.

Allstate is horrible!!!! Don't learn the hard way like I did Worst insurance company. Let me make a claim told me I was covered, adjuster called and told me I was not covered. Called customer service back he said I was covered it was showing weird in their system. He told me it was fixed and I was covered 3 more times before hanging up. Called the adjuster back she said he lied. Had to do 2 different 3 way calls with adjuster and customer service to listen them argue covered not covered. After it was all said and done. I ended up having my claim denied because I had full coverage with everything but collision. So everything was covered except the ONE thing that has a loan on it.

Roadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous

My car was T-boned by a driver covered… My car was T-boned by a driver covered by Allstate Auto Insurance. My insurance spoke with witnesses who were there and quickly determined that the other driver was at fault, sped to run a red light, and hit my car. Allstate denied our claim without speaking with the witness. When I begged them to call the witness, they finally relented but said it wouldn't matter and then refused to listen to what the witness had to say. I will never use Allstate and strongly suggest avoiding them at all costs. This is insurance fraud.

HORRIBLE COMPANY HORRIBLE COMPANY DOES NOT DESERVE EVEN 1 star They changed my policy without my knowledge or permission and won’t give a refund. NEVER USE “Allstate” 👎🏻