Terrible on response Terrible on response. Then when Simpson finally did respond, he suddenly stopped. My policy change request was important before my renewal was approaching as Allstate was charging me a significant monthly increase. And he just left me hanging. Then when I call, you get sent to a voicemail service, no answer! I am leaving as we speak.

My car was T-boned by a driver covered… My car was T-boned by a driver covered by Allstate Auto Insurance. My insurance spoke with witnesses who were there and quickly determined that the other driver was at fault, sped to run a red light, and hit my car. Allstate denied our claim without speaking with the witness. When I begged them to call the witness, they finally relented but said it wouldn't matter and then refused to listen to what the witness had to say. I will never use Allstate and strongly suggest avoiding them at all costs. This is insurance fraud.

First and last time with this company First time and definitely last time with this company. Contractor been messaging them for more than a week as well as leaving voicemails, so I had to call and ask for a manager and still waiting cause guess what...to actually talk to a manager it usually takes 24 to 48 hours. Hope that I won't have to sue them if they don't take care of my issue. But right now they are just ignoring my contractor and lie to him by letting me know that they will call him back. So unprofessional and as soon as they are done with my claim I will start looking for a better insurance company.

THIS COMPANY HAD ME SIGN UP A NEW… THIS COMPANY HAD ME SIGN UP A NEW POLICY MY FIRST TIME APPLYING FOR RENTERS INSURANCE IN ADDITION, I HAD A WATER FLOOD IN MY BUILIDING. I SIGN UP FOR RENTERS INSURANCE TO PROTECT MY ASSETS TO DUE TO FLOOD. THEY GOT MY AGE WRONG ON THE POLCIY AND WHEN I CALLED TO GET IT ADDRESSED IN ANY EVENT, THEY GOT RUDE ME ON THE PHONE. I CANCELLED THE WHOLE POLICY

Allstate is horrible!!!! Don't learn the hard way like I did Worst insurance company. Let me make a claim told me I was covered, adjuster called and told me I was not covered. Called customer service back he said I was covered it was showing weird in their system. He told me it was fixed and I was covered 3 more times before hanging up. Called the adjuster back she said he lied. Had to do 2 different 3 way calls with adjuster and customer service to listen them argue covered not covered. After it was all said and done. I ended up having my claim denied because I had full coverage with everything but collision. So everything was covered except the ONE thing that has a loan on it.