Curt
GBMy car was T-boned by a driver covered… My car was T-boned by a driver covered by Allstate Auto Insurance. My insurance spoke with witnesses who were there and quickly determined that the other driver was at fault, sped to run a red light, and hit my car. Allstate denied our claim without speaking with the witness. When I begged them to call the witness, they finally relented but said it wouldn't matter and then refused to listen to what the witness had to say. I will never use Allstate and strongly suggest avoiding them at all costs. This is insurance fraud.
Eric Hosanna
GBRacial denials! Allstate is purposely denying people of color , in my opinion, claims on their houses. If anyone else that is of color has experienced this - please respond to this review. I can also be reached at I believe there are class action ramifications from their actions .
andrea marcucci
GBRoadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous
Melissa Brooke Aldrich
GBWorst insurance company Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.
TJ
GBElder Abuse and Scam Elder abuse and scam. Allstate jumped their prices and charged my elderly mother $3400 a year for car insurance on a car that is over 12 years old. She had been with them for decades and was on autopay and has very little savings. By the time I noticed, they had taken over $4k. I called and got her the exact same coverage from Progressive for just under $860 a year. We also canceled her home coverage and Allstate sent her to collections for an additional $50 they say she owes on her home insurance even though she called a local agent to tell them she was cancelling. These people are no different than a thief who calls and tries to cheat the elderly out of their savings. Maybe they feel like they can justify it because they are offering a service, but it is absolutely no different. So disgusted with this company.