Elder Abuse and Scam Elder abuse and scam. Allstate jumped their prices and charged my elderly mother $3400 a year for car insurance on a car that is over 12 years old. She had been with them for decades and was on autopay and has very little savings. By the time I noticed, they had taken over $4k. I called and got her the exact same coverage from Progressive for just under $860 a year. We also canceled her home coverage and Allstate sent her to collections for an additional $50 they say she owes on her home insurance even though she called a local agent to tell them she was cancelling. These people are no different than a thief who calls and tries to cheat the elderly out of their savings. Maybe they feel like they can justify it because they are offering a service, but it is absolutely no different. So disgusted with this company.

THIS COMPANY HAD ME SIGN UP A NEW… THIS COMPANY HAD ME SIGN UP A NEW POLICY MY FIRST TIME APPLYING FOR RENTERS INSURANCE IN ADDITION, I HAD A WATER FLOOD IN MY BUILIDING. I SIGN UP FOR RENTERS INSURANCE TO PROTECT MY ASSETS TO DUE TO FLOOD. THEY GOT MY AGE WRONG ON THE POLCIY AND WHEN I CALLED TO GET IT ADDRESSED IN ANY EVENT, THEY GOT RUDE ME ON THE PHONE. I CANCELLED THE WHOLE POLICY

Terrible on response Terrible on response. Then when Simpson finally did respond, he suddenly stopped. My policy change request was important before my renewal was approaching as Allstate was charging me a significant monthly increase. And he just left me hanging. Then when I call, you get sent to a voicemail service, no answer! I am leaving as we speak.

You're not in good hands, with ALLSTATE If I could give them zero stars, I would. We have recently left Allstate. Our agent, Thomas Gordy was useless. We had issue after issue with policy renewals and claims. After leaving Allstate our rates went down and customer service went up with the new provider. We had a permanent above ground pool at our house. It was partially recessed in the ground by 2 feet and was 4 foot above ground. In the middle of the night of the 4th of July the pool wall ruptured. We don't now why, but had lots of heat lightning that night that was caught on video from our surveillance cameras. We filed a claim with our home owners insurance. We were told pools were not permanent structures as they can be taken down each year; then we were told it was covered as it was set in the ground; then we were told it was not covered as the house was not attached to it; then we were told it was covered as the plumbing and electrical was attached permanently to it; then we were told too bad it is not covered and should look for other insurance. We even got the run around from the corporate lines and bypassing our agent. So we cut our losses and left ALLSTATE per the recommendations of our agent THOMAS GORDY. We later found out that when they reported comprehensive claims to our clue report as at fault accidents. Pretty shady tactics is you ask me. So moral of the story, "YOU'RE NOT IN GOOD HANDS, WITH ALLSTATE!" Update 05/02/2024: Still trying to work through the claims issue. Complaints filed with BBB. Allstate tells the BBB that the issue was addressed. BBB closes complaint. When I contact the BBB they recommend I contact an attorney and give me some links to find one. Michelle Elmore claims to be a manager of property claims and was handling updates. Still got nowhere. Her and Andrea Bell updated our contact information but do not respond to other concerns in our communications. Michelle tells us she is It is almost like Allstate takes pride in denying claims.

My car was T-boned by a driver covered… My car was T-boned by a driver covered by Allstate Auto Insurance. My insurance spoke with witnesses who were there and quickly determined that the other driver was at fault, sped to run a red light, and hit my car. Allstate denied our claim without speaking with the witness. When I begged them to call the witness, they finally relented but said it wouldn't matter and then refused to listen to what the witness had to say. I will never use Allstate and strongly suggest avoiding them at all costs. This is insurance fraud.