Roadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous

First and last time with this company First time and definitely last time with this company. Contractor been messaging them for more than a week as well as leaving voicemails, so I had to call and ask for a manager and still waiting cause guess what...to actually talk to a manager it usually takes 24 to 48 hours. Hope that I won't have to sue them if they don't take care of my issue. But right now they are just ignoring my contractor and lie to him by letting me know that they will call him back. So unprofessional and as soon as they are done with my claim I will start looking for a better insurance company.

Received a call from an allstate agent… Received a call from an allstate agent soliciting my service. As I was telling him, nicely, to remove me from the call log because I am happy with my current services, he hung up on me. This is a horrible representation of allstate and you should know that you have rude employees making calls on behalf of your company.

Elder Abuse and Scam Elder abuse and scam. Allstate jumped their prices and charged my elderly mother $3400 a year for car insurance on a car that is over 12 years old. She had been with them for decades and was on autopay and has very little savings. By the time I noticed, they had taken over $4k. I called and got her the exact same coverage from Progressive for just under $860 a year. We also canceled her home coverage and Allstate sent her to collections for an additional $50 they say she owes on her home insurance even though she called a local agent to tell them she was cancelling. These people are no different than a thief who calls and tries to cheat the elderly out of their savings. Maybe they feel like they can justify it because they are offering a service, but it is absolutely no different. So disgusted with this company.

THIS COMPANY HAD ME SIGN UP A NEW… THIS COMPANY HAD ME SIGN UP A NEW POLICY MY FIRST TIME APPLYING FOR RENTERS INSURANCE IN ADDITION, I HAD A WATER FLOOD IN MY BUILIDING. I SIGN UP FOR RENTERS INSURANCE TO PROTECT MY ASSETS TO DUE TO FLOOD. THEY GOT MY AGE WRONG ON THE POLCIY AND WHEN I CALLED TO GET IT ADDRESSED IN ANY EVENT, THEY GOT RUDE ME ON THE PHONE. I CANCELLED THE WHOLE POLICY