8 years with the company and leaving 8 years with the company, zero accidents, zero tickets and they keep increasing my rate every year for the last 2 years and by A LOT and when you call them, rude entitled customer reps just brush you off and give you some nonsense excuses. Moving to another company. ALL STATE does not deserve your money or loyalty!

Worst insurance company Worst insurance company, I've ever dealt with. The fees and extra charges, is robbery. Unfortunately greed runs Allstate, not customer service. Only been a customer for a few months and I'm already, tired of this company.

Roadside assistant is non existant !! Roadside assistance sucks so bad !!! a robot answers the phone, gives you the run around, only to hang up on you at the end if you push the button to speak with a human. Use the app for faster service, it says. Great, and what if I'm stuck off the side of the road of a freeway where there is no internet service ? It's so ridiculous

Arron Andrews worse insurance agent… Arron Andrews worse insurance agent ever. Anyone in West Michigan Area avoid dealing with him. Located in Byron Center Michigan. Not even deserving a 1 star. 🤮🤮🤮🤮🤮

Allstate is horrible!!!! Don't learn the hard way like I did Worst insurance company. Let me make a claim told me I was covered, adjuster called and told me I was not covered. Called customer service back he said I was covered it was showing weird in their system. He told me it was fixed and I was covered 3 more times before hanging up. Called the adjuster back she said he lied. Had to do 2 different 3 way calls with adjuster and customer service to listen them argue covered not covered. After it was all said and done. I ended up having my claim denied because I had full coverage with everything but collision. So everything was covered except the ONE thing that has a loan on it.