gezaburkit
GBAllstate Auto Insurance I should not have to pay more than 90 or above 125 per month for auto insurance. I am 45 years old, I have been with Allstate Auto insurance for years. Safe driving no violations I Never had an accident and my monthly insurance is well above what others pay for auto insurance. Instead of getting the bonus I have to pay monthly fee of $141 per month more than what is expected for basic insurance. Allstate is a scam.
Brandy
GBMad in the Military We had a pipe freeze and burst on January 16, 2024. Naturally, we immediately filed a claim with Allstate and find a company to do the mitigation/restoration. Seems like this should be a fairly simple task to get completed. Man was I WRONG! Here we are 3.5 months later and the job is not completed. OHHHH yes and let me not forget to mention we are a military family PCSing to our next duty station. Because this repair is in limbo we are going to be separated AND the sell of our home is on hold. It appears Allstate thinks this is an ok way to do business. Our claims adjustor, Carmen Zuluaga, has been a pain in the a$& to work with. She has been inflexible to the needs of this repair and even screwed up documents and payments. Myself and the restoration company have spoken to her on multiple occasions, received information and changes she agreed to, yet the documents and payments haven’t reflected any of that. Allstate is trying to cut corners on the repair of this house and not complete to pre-incident condition. THAT is unacceptable. And now they are not wanting to pay for the quoted amount, leaving us to pay thousands out of pocket. I think NOT! That’s why we pay a premium and a deductible….which Carmen documented inaccurately. She wrote that our deductible was $500 more than it actually is. The restoration company and myself have asked to speak with her supervisor on multiple occasions and she has denied us. She told the restoration company “I spoke to them and they agree with me,” and wouldn’t provide the contact information the them. I have requested the same information in emails and she avoids the request and simply states my new adjustor will be in contact within the next 24-48 hours. Oh yes, there’s that. Last week we found out she was moved departments ONLY AFTER requesting supervisor information. So not only is Allstate screwing with this restoration, they are now holding up a military family from moving due to their incompetence. I guess they feel it’s ok to separate families and support systems. I will be moving all insurances and NEVER use this company again. They are a disgrace to the industry. I guess this is why public adjustors are in business, to look out for people in this exact situation.
Raissa Kengne
GBDisgeniune I wrote a review after they approved a claim and now they are giving me the runaround. I won't receive an item of similar value and it's taking forever for the property to be replaced. I get the impression this particular company hates having to pay up. Shameful. I won't shop at Walmart in the future just because of All State.
TJ
GBElder Abuse and Scam Elder abuse and scam. Allstate jumped their prices and charged my elderly mother $3400 a year for car insurance on a car that is over 12 years old. She had been with them for decades and was on autopay and has very little savings. By the time I noticed, they had taken over $4k. I called and got her the exact same coverage from Progressive for just under $860 a year. We also canceled her home coverage and Allstate sent her to collections for an additional $50 they say she owes on her home insurance even though she called a local agent to tell them she was cancelling. These people are no different than a thief who calls and tries to cheat the elderly out of their savings. Maybe they feel like they can justify it because they are offering a service, but it is absolutely no different. So disgusted with this company.
Ash
CA8 years with the company and leaving 8 years with the company, zero accidents, zero tickets and they keep increasing my rate every year for the last 2 years and by A LOT and when you call them, rude entitled customer reps just brush you off and give you some nonsense excuses. Moving to another company. ALL STATE does not deserve your money or loyalty!