Racial denials! Allstate is purposely denying people of color , in my opinion, claims on their houses. If anyone else that is of color has experienced this - please respond to this review. I can also be reached at I believe there are class action ramifications from their actions .

Allstate Auto Insurance I should not have to pay more than 90 or above 125 per month for auto insurance. I am 45 years old, I have been with Allstate Auto insurance for years. Safe driving no violations I Never had an accident and my monthly insurance is well above what others pay for auto insurance. Instead of getting the bonus I have to pay monthly fee of $141 per month more than what is expected for basic insurance. Allstate is a scam.

You're not in good hands, with ALLSTATE If I could give them zero stars, I would. We have recently left Allstate. Our agent, Thomas Gordy was useless. We had issue after issue with policy renewals and claims. After leaving Allstate our rates went down and customer service went up with the new provider. We had a permanent above ground pool at our house. It was partially recessed in the ground by 2 feet and was 4 foot above ground. In the middle of the night of the 4th of July the pool wall ruptured. We don't now why, but had lots of heat lightning that night that was caught on video from our surveillance cameras. We filed a claim with our home owners insurance. We were told pools were not permanent structures as they can be taken down each year; then we were told it was covered as it was set in the ground; then we were told it was not covered as the house was not attached to it; then we were told it was covered as the plumbing and electrical was attached permanently to it; then we were told too bad it is not covered and should look for other insurance. We even got the run around from the corporate lines and bypassing our agent. So we cut our losses and left ALLSTATE per the recommendations of our agent THOMAS GORDY. We later found out that when they reported comprehensive claims to our clue report as at fault accidents. Pretty shady tactics is you ask me. So moral of the story, "YOU'RE NOT IN GOOD HANDS, WITH ALLSTATE!" Update 05/02/2024: Still trying to work through the claims issue. Complaints filed with BBB. Allstate tells the BBB that the issue was addressed. BBB closes complaint. When I contact the BBB they recommend I contact an attorney and give me some links to find one. Michelle Elmore claims to be a manager of property claims and was handling updates. Still got nowhere. Her and Andrea Bell updated our contact information but do not respond to other concerns in our communications. Michelle tells us she is It is almost like Allstate takes pride in denying claims.

Allstate is horrible!!!! Don't learn the hard way like I did Worst insurance company. Let me make a claim told me I was covered, adjuster called and told me I was not covered. Called customer service back he said I was covered it was showing weird in their system. He told me it was fixed and I was covered 3 more times before hanging up. Called the adjuster back she said he lied. Had to do 2 different 3 way calls with adjuster and customer service to listen them argue covered not covered. After it was all said and done. I ended up having my claim denied because I had full coverage with everything but collision. So everything was covered except the ONE thing that has a loan on it.

Mad in the Military We had a pipe freeze and burst on January 16, 2024. Naturally, we immediately filed a claim with Allstate and find a company to do the mitigation/restoration. Seems like this should be a fairly simple task to get completed. Man was I WRONG! Here we are 3.5 months later and the job is not completed. OHHHH yes and let me not forget to mention we are a military family PCSing to our next duty station. Because this repair is in limbo we are going to be separated AND the sell of our home is on hold. It appears Allstate thinks this is an ok way to do business. Our claims adjustor, Carmen Zuluaga, has been a pain in the a$& to work with. She has been inflexible to the needs of this repair and even screwed up documents and payments. Myself and the restoration company have spoken to her on multiple occasions, received information and changes she agreed to, yet the documents and payments haven’t reflected any of that. Allstate is trying to cut corners on the repair of this house and not complete to pre-incident condition. THAT is unacceptable. And now they are not wanting to pay for the quoted amount, leaving us to pay thousands out of pocket. I think NOT! That’s why we pay a premium and a deductible….which Carmen documented inaccurately. She wrote that our deductible was $500 more than it actually is. The restoration company and myself have asked to speak with her supervisor on multiple occasions and she has denied us. She told the restoration company “I spoke to them and they agree with me,” and wouldn’t provide the contact information the them. I have requested the same information in emails and she avoids the request and simply states my new adjustor will be in contact within the next 24-48 hours. Oh yes, there’s that. Last week we found out she was moved departments ONLY AFTER requesting supervisor information. So not only is Allstate screwing with this restoration, they are now holding up a military family from moving due to their incompetence. I guess they feel it’s ok to separate families and support systems. I will be moving all insurances and NEVER use this company again. They are a disgrace to the industry. I guess this is why public adjustors are in business, to look out for people in this exact situation.