
Matthew Bell
GBYou could just throw your money in a river I've had a policy with APHW for over ten years and made my first claim today. My HVAC unit nearly caught on fire and they will not cover any part of the repair, labor or parts because it is under a manufacturer's parts-only warranty for two more years. Listen when people tell you not to trust this company, they will find a way not to pay your claim and there's nothing you can do about it.

Thirumala Raghukumar
GBPoor service Absolutely horrible experience. No contractor wants to work with this company and the service guy I got charged me high. Company does not approve the entire service amount and we will have to call multiple times to get documents thro. I was not paid bcos the replacements was not done by licensed contractor, but I didn’t use them as they charge high service charges. What a waste of time, not customer friendly…would not recommend to anyone

Sal
GBI can only say ditto to all of the… I can only say ditto to all of the other scammed customers that got taken with this warranty company. I wish ABC News would do a story about all of the loopholes this company uses to get out of paying claims taking advantage of people who don’t have money to waste on bogus coverage.

ann walker
GBIt has been very time consuming to deal… It has been very time consuming to deal with them. My contractor and I had to have numerous phone calls with them.I just called again for update on my status. The response was "We have been trying to call you", but it is interesting that my cell phone shows no calls received lately from them. Next, I just don't understand why our a/c unit replacement is not being reimbursed at the maximum of $2,250. At a cost of over $16,000 dollars, we are not even getting the maximum amount allowed. We have been loyal APHW customers since 2016 and maintained our system with regular maintenance checkups.

Connie Watson
GBSCAM THEIR CLIENTS. DO NOT PURCHASE. REALTOR'S DO NOT SELL THIS WARRANTY. THIS COMPANY SCAMS ALL HOMEOWNERS. THEY DENY ALL OF THE REPLACEMENT AND ONLY WANT TO DENY CLAIMS OR REPLACE "PARTS". SCAM-SCAM-SCAM-SCAM. I AM A REALTOR WITH 25 YEARS OF EXPERIENCE, I HATE THAT I HAVE SOLD/ASSIGNED THESE TO MY CLIENTS AND PURCHASED THIS PRODUCT MYSELF. RUNNNNNN DON'T WALK RUN AWAY FROM SELLING THIS WARRANTY. THIS IS A SCAM.