You could just throw your money in a river I've had a policy with APHW for over ten years and made my first claim today. My HVAC unit nearly caught on fire and they will not cover any part of the repair, labor or parts because it is under a manufacturer's parts-only warranty for two more years. Listen when people tell you not to trust this company, they will find a way not to pay your claim and there's nothing you can do about it.

Total scam Total scam. Hidden rules and deceitful advertising. Everyone can see your award winning customer service by reading your reviews. I have worked with 3 home warranty companies in the past ten years and they are by far the worst.

Another disreputable company As in other customer reviews, I find that this company does everything possible to avoid paying claims. I was given a home warranty when I purchased a house and found within 3 months that there was a plumbing issue/failure. The company requires you call when the plumber is onsite which I did. After many holds, and the cs person speaking with the plumber, she said $75 of the $450 repair would be covered, even though the plumbing cost covered all the essentials of the repair. The cs people are paid to deny claims and/or find a way to pay as little as possible. I prefer to pay for the repair myself and consider this home warranty useless. This is a scam company, people; now I await their reply with platitudes and false justifications.

Don't purchase this warranty Don't purchase this warranty! Complete scam. We had a faucet issue. Called for approval, the plumber spoke with the representative and told them the exact costs and they said the claim was approved and to send a copy of the final bill when completed. We sent and out of a $1207.11 invoice they sent $200 because they said that's all it "should" have costed. When speaking with them, they unilaterally get to decide what something should cost even if the plumber gave them his costs for the visit to find the problem and the cost of repairing and then the cost of the new "comparable" faucet. $200 really for a plumber to come out twice and the cost of a high end lav faucet. Live and learn but NEVER use them if you are smart enough to look at their reviews first. We were not! Went with a plan from a realtor!

APHW will not Pay! If i could, i would put a negative 5 stars. The oven is supposed to be covered. As of inspection, it was working. Oven failed and we called contractor as instructed. Contractor stated oven failed and no replacement parts are available due to partial serial/model number and age of oven/range. America's Preferred Home Warranty will not cover replacement nor pay the contractor for diagnosis as our contract specifies. They keep saying give us an estimate for replacement parts. Per the contractor, "NO parts are available for this unit, the oven/range has to be replaced." America's Preferred will not pay for anything. Total Scam