Don't purchase this warranty Don't purchase this warranty! Complete scam. We had a faucet issue. Called for approval, the plumber spoke with the representative and told them the exact costs and they said the claim was approved and to send a copy of the final bill when completed. We sent and out of a $1207.11 invoice they sent $200 because they said that's all it "should" have costed. When speaking with them, they unilaterally get to decide what something should cost even if the plumber gave them his costs for the visit to find the problem and the cost of repairing and then the cost of the new "comparable" faucet. $200 really for a plumber to come out twice and the cost of a high end lav faucet. Live and learn but NEVER use them if you are smart enough to look at their reviews first. We were not! Went with a plan from a realtor!

APHW will not Pay! If i could, i would put a negative 5 stars. The oven is supposed to be covered. As of inspection, it was working. Oven failed and we called contractor as instructed. Contractor stated oven failed and no replacement parts are available due to partial serial/model number and age of oven/range. America's Preferred Home Warranty will not cover replacement nor pay the contractor for diagnosis as our contract specifies. They keep saying give us an estimate for replacement parts. Per the contractor, "NO parts are available for this unit, the oven/range has to be replaced." America's Preferred will not pay for anything. Total Scam

Outrageous demands for claim approval Garbage disposal leaked out bottom of motor. Contractor told them seal likely failed. Claim was not approved because the contractor could not state why seal failed without tearing apart the disposal. I guess if lightning strikes my HVAC the claim will not be approved unless the bad weather can be explained, and why lightning struck my compressor instead of my neighbors.

SCAM! Totally disappointed and let down by… Totally disappointed and let down by these guys. First claim we have ever made, our fridge leaked due to a broken seal and blocked drain plug. , and we have to now replace the whole floor, which our home insurance has fully covered - American Preferred though - "oh no sorry sir we only cover certain parts of your fridge and your parts are not covered - NOR is the service call we had to pay for to get a technician to look at it! - total disgrace - would not recommend them to anyone - and cancelled our own policy with immediate effect - might as well save the money and buy new when things go wrong - these guys are a SCAM!

Poor service Absolutely horrible experience. No contractor wants to work with this company and the service guy I got charged me high. Company does not approve the entire service amount and we will have to call multiple times to get documents thro. I was not paid bcos the replacements was not done by licensed contractor, but I didn’t use them as they charge high service charges. What a waste of time, not customer friendly…would not recommend to anyone