RBC does not communicate at all RBC Canadian bank did not communicate any updates with me with any issues. They do not call or email to you any new information. After my earlier appointment with them, they dragged the time until i could not act anymore protecting my money and they closed my complaint as resolved after 2 hours of starting it without speaking or emailing to me. RBC Bank advisor Karan Kumar MOLLAY apologized for lies as RBC customer service told me reading their notes but NOT TO ME. He did not call me or replied to my email. Whoever he apologized is a mystery that needs to be solved. I lost lots of money because of my trust in this financial institution RBC and trust in Karan Kumar MOLLAY.

Is it just me or did most banks stop… Is it just me or did most banks stop doing the job they have been put in place to do? Or here's a good one. My wife and I in June attempted to buy our first home. I tried to borrow 20k over 20 years with 5k down. I had an existing load balance for the valve of 7k remaining. The bank, this bank to be exact, RBC said. You need to pay off the loan and then we would approve you. So I did just that. The next morning I get an email from the broker saying we had been denied. That hit different! Fwd to December of the same year only 5 months later we needed a new or more powerful truck for our landscaping business. December being a busy month both winter and the holiday season. My mind was a bit per occupied and I wasn't paying much attention to what the dealership cooked up. But really that not here nor there if you think about it. Everything they lied about should have been caught by the bank considering they were about to lend me 5 times what I want less than 6 months ago! Nope missed every single one. Including the drivers license number not being a license at all and just my ID number. Yes I am 40 years old and have never had my license not even my learners. That's a story for another day though. Well I got approved for this loan of $105K. Absolutely insane and makes no sense whatsoever. Unless the bank like the dealership are doing things to intentionally hurt you this makes no sense. Yes I absolutely missed some payments as I couldn't afford this truck but I do need it for my business so I tried to get a second opinion and they happened to find 25K in an extended warranty I didn't need so I canceled it and was in contact with RBC about what has happened why payments were late and what my intentions were. The representative I spoke with agreed this was a good idea to pay off my outstanding balance and put towards my equity. Then continue to try to keep up with my payments and someday much sooner now lower the payments. Well I guess while we were waiting for this check to arrive, someone had decided to change the plan and set in motion the report of my truck. During this time from when this choice was made and them coming to repo the truck. The cheque came I had no idea what was transpiring as I thought we made a deal and went to an RBC to deposit the cheque. 2 days later they showed up a took the truck. I am at such a loss now. Like I don't even know what to do. If I want the truck back I need to provide paperwork I can't legally obtain because I don't have my license. These documents are in my wife's name and her name isn't on the loan papers. Professional malpractice at its finest if I do say so myself. Guess I should probably find a lawyer, this one's about to get wild!

I gave one star but they don’t even… I gave one star but they don’t even deserve that. Been a nightmare banking with RBC. I will not bank with them ever again and I strongly advise you guys to stay away from RBC. I’ve had nothing but nightmare with these guys.

sucks when calling the cs sucks when calling the cs. The so-called virtual assistant just as sucks as RBC, it do not understand me and insist talking rubbish. It is the most terrible virtual assistant I have ever met.

RBC is absolutely disgusting and their… RBC is absolutely disgusting and their policy’s make no sense. I have been doing business with them for 3+ years and I wanted to increase my credit limit from 1000 to 3000 and they wanted 3000 cash for collateral. Criminal. I have a great credit score for my age (21). They preach how they help small businesses but fail to do so. I hope no future small businesses does business with this criminal organization again.