I visited this branch today and… I visited this branch today and unfortunately had a disappointing experience with one of the attendants. Despite being visibly pregnant and in need of assistance, the staff refused to attend to me and directed me to join the long queue. As a pregnant woman, standing for extended periods can be uncomfortable and even potentially harmful. It was disheartening to see a racism at play and a lack of consideration for customers' needs from a woman, especially when it comes to basic accessibility and empathy. I believe that customer service should prioritize the well-being of all clients, particularly those who may require additional assistance due to their circumstances. I hope that they will take steps to improve their customer service policies and ensure that all customers are treated with respect and consideration, regardless of their situation. Pregnant women, along with other vulnerable groups, deserve to feel valued and supported during their interactions with the bank.

RBC does not communicate at all RBC Canadian bank did not communicate any updates with me with any issues. They do not call or email to you any new information. After my earlier appointment with them, they dragged the time until i could not act anymore protecting my money and they closed my complaint as resolved after 2 hours of starting it without speaking or emailing to me. RBC Bank advisor Karan Kumar MOLLAY apologized for lies as RBC customer service told me reading their notes but NOT TO ME. He did not call me or replied to my email. Whoever he apologized is a mystery that needs to be solved. I lost lots of money because of my trust in this financial institution RBC and trust in Karan Kumar MOLLAY.

I trusted that bank My experience is that fraudulent cheques were accepted, almost $50.000 was taken out with no questions asked by the bank, however after one of my accounts was put into overdraft they wanted me to pay not only the overdraft but the $5 x 2 charges for handling my affairs so badly.

I had an issue while using one of the… I had an issue while using one of the bank machines today. Rin, an employee came right over to attend to the matter. She resolved things in minutes! Excellent service!! Well done !! Thank you, Rin! Christopher

I gave one star but they don’t even… I gave one star but they don’t even deserve that. Been a nightmare banking with RBC. I will not bank with them ever again and I strongly advise you guys to stay away from RBC. I’ve had nothing but nightmare with these guys.