DONT SIGN UP WITH THEM DONT SIGN UP WITH THEM! I hate dealing with this company for anything, car loan, credit cards, personal banking, going into a branch. They are the worst bank I have ever had to deal with. I cannot wait until my car loan is paid off so I can never have to do business with them. They have made all processes way more complicated then it needs to be, their branch in Maple Ontario has the longest wait times, and are not very polite, or easy to deal with. I would never recommend this bank for anyone. All their money spent on ads are just a smoke show. Too bad, they have a good Marketing depart, but everything else about this bank is terrible. I have been slowly closing all my accounts with them.

Terrible services I gave one start because I could not give a negative one. RBC’s system did not perform well with the merger with HSBC. None of my preset payments went through on the April 1st. I went to the branch, contacted my account manager, related staff in RBC, no one really helps …no real person at call center… it’s shameful this largest Canadian bank. It is even embracing its CEO boasted to media saying the bank will put the clients on priority… anyway, today is April 11, RBC still cannot give me a timeline when the problem will be solved.

Would give this bank 0 if I could Would give this bank 0 if I could. Archaic and outdated systems. I am European and moved to Canada… I feel like I have gone back to the 1990s for banking! Also I have had 4x fraud on my accounts since banking here. Their online service is a joke and decides when and where it will decide to work. Unfortunately all Canadian banks seem behind the times…. Cheques?!!! Who uses cheques anymore? This country really needs to upgrade its banking systems.

RBC is absolutely disgusting and their… RBC is absolutely disgusting and their policy’s make no sense. I have been doing business with them for 3+ years and I wanted to increase my credit limit from 1000 to 3000 and they wanted 3000 cash for collateral. Criminal. I have a great credit score for my age (21). They preach how they help small businesses but fail to do so. I hope no future small businesses does business with this criminal organization again.

Prepayments toward Principal Prepayments toward Principal The way RBC apply mortgage prepayments are so delayed . From the day they receive prepayments towards principal to the day they apply it , upto 5 days ! And the last time , they missed doing it . Check out also how your prepayments are applied towards the principal . Math is often wrong . RBC is not so trustworthy . So check everytime how your mortgage payments applied towards your principal