I gave one star but they don’t even… I gave one star but they don’t even deserve that. Been a nightmare banking with RBC. I will not bank with them ever again and I strongly advise you guys to stay away from RBC. I’ve had nothing but nightmare with these guys.

I had an issue while using one of the… I had an issue while using one of the bank machines today. Rin, an employee came right over to attend to the matter. She resolved things in minutes! Excellent service!! Well done !! Thank you, Rin! Christopher

Worst bank in Canada I was one of the customers who migrated when they acquired HSBC Canada, and I can say that, without a doubt, it's been a massive downgrade. Online banking barely has the capacity to handle a variety of requests. The call centre will tell you to go to the branch to do certain tasks, and then the branch will tell you to call the call centre. It's absolutely bizarre how ill-prepared they have been to absorb HSBC Canada. I will close my account with them as soon as reasonably possible, and I wouldn't be surprised if most former HSBC customers do the same within 1 year.

I have a bank draft cheque asking to be… I have a bank draft cheque asking to be cancelled and return back the amount to my chequing accnt..process was 15days the cash will return but the hell almost two monts still waiting follow-up to the branch fall in line..that i realized that my bank for 12 years is very disappointing…this institution is not good for business not to help but yo oppressed you!

sucks when calling the cs sucks when calling the cs. The so-called virtual assistant just as sucks as RBC, it do not understand me and insist talking rubbish. It is the most terrible virtual assistant I have ever met.