Worst Bank In Canada Worst Bank In Canada. I unfortunately became an RBC customer following HSBC Canada's departure. Roughly two weeks later, I receive a cold email from them asking me about my tax residency. I called RBC to ask some questions about the form and I was treated like an idiot during the call. I told the RBC employee on the call that his answers were not helping me and he became very arrogant and said bye-bye and hung up the phone. Unbelievable! My parents were previously RBC clients and when my father passed away, they gave my mom an unbelievable hassle to handle my dad's accounts. At that time I was not an RBC client, but was helping my mom handle matters related to my father. I asked the RBC employee why she was making everything extra difficult and she said she was following policy. A few months later my mom went to RBC to withdraw her funds from the account and the teller inquired why. My mom replied that it was due to a horrible experience dealing with RBC. The teller didn't respond and handed my mom her funds. In the end my mom moved all her business to Scotia Bank and was treated with dignity and trust. Overall, RBC treats their clients like criminals and morons. I never thought a bank would cause my life so much drama and the sad part is that even though the RBC employees know you are unsatisfied they just ignore it.

RBC is absolutely disgusting and their… RBC is absolutely disgusting and their policy’s make no sense. I have been doing business with them for 3+ years and I wanted to increase my credit limit from 1000 to 3000 and they wanted 3000 cash for collateral. Criminal. I have a great credit score for my age (21). They preach how they help small businesses but fail to do so. I hope no future small businesses does business with this criminal organization again.

My visa card got hacked while visiting… My visa card got hacked while visiting Europe , so they text me to verify some transaction and asked me to call. Called 4 times and each time waiting 30 minutes on line and after 15 minutes interrogation, finally they said they have to cancel the card , and they will send me one to my adress , waited for 3 weeks but I received nothing , I called again , waiting in line and detailed interrogation again , they said sorry they don’t know what happened and they will send me by courrier within 2 days , waited for a week and received nothing!!!! Called again went through the whole process again !!!! They said will send you the card by ups , should get it within 2 days !!!lost faith

WEBSITE SUCKS My local bramch is good, but Direct investing sucks, stay away, The web page is an abomination written by some student that knows nothig about investing or what is needed by the customer. Tried too sell a bond it would not let me, had to call support 1 hr later they had to find a price significantly lower than what was shown on the active account, then it was, call back tomorrow to make the trade over the phone. Stay AWAY,

Prepayments toward Principal Prepayments toward Principal The way RBC apply mortgage prepayments are so delayed . From the day they receive prepayments towards principal to the day they apply it , upto 5 days ! And the last time , they missed doing it . Check out also how your prepayments are applied towards the principal . Math is often wrong . RBC is not so trustworthy . So check everytime how your mortgage payments applied towards your principal