LWPI
CAPrepayments toward Principal Prepayments toward Principal The way RBC apply mortgage prepayments are so delayed . From the day they receive prepayments towards principal to the day they apply it , upto 5 days ! And the last time , they missed doing it . Check out also how your prepayments are applied towards the principal . Math is often wrong . RBC is not so trustworthy . So check everytime how your mortgage payments applied towards your principal
Jason Baker
CAIs it just me or did most banks stop… Is it just me or did most banks stop doing the job they have been put in place to do? Or here's a good one. My wife and I in June attempted to buy our first home. I tried to borrow 20k over 20 years with 5k down. I had an existing load balance for the valve of 7k remaining. The bank, this bank to be exact, RBC said. You need to pay off the loan and then we would approve you. So I did just that. The next morning I get an email from the broker saying we had been denied. That hit different! Fwd to December of the same year only 5 months later we needed a new or more powerful truck for our landscaping business. December being a busy month both winter and the holiday season. My mind was a bit per occupied and I wasn't paying much attention to what the dealership cooked up. But really that not here nor there if you think about it. Everything they lied about should have been caught by the bank considering they were about to lend me 5 times what I want less than 6 months ago! Nope missed every single one. Including the drivers license number not being a license at all and just my ID number. Yes I am 40 years old and have never had my license not even my learners. That's a story for another day though. Well I got approved for this loan of $105K. Absolutely insane and makes no sense whatsoever. Unless the bank like the dealership are doing things to intentionally hurt you this makes no sense. Yes I absolutely missed some payments as I couldn't afford this truck but I do need it for my business so I tried to get a second opinion and they happened to find 25K in an extended warranty I didn't need so I canceled it and was in contact with RBC about what has happened why payments were late and what my intentions were. The representative I spoke with agreed this was a good idea to pay off my outstanding balance and put towards my equity. Then continue to try to keep up with my payments and someday much sooner now lower the payments. Well I guess while we were waiting for this check to arrive, someone had decided to change the plan and set in motion the report of my truck. During this time from when this choice was made and them coming to repo the truck. The cheque came I had no idea what was transpiring as I thought we made a deal and went to an RBC to deposit the cheque. 2 days later they showed up a took the truck. I am at such a loss now. Like I don't even know what to do. If I want the truck back I need to provide paperwork I can't legally obtain because I don't have my license. These documents are in my wife's name and her name isn't on the loan papers. Professional malpractice at its finest if I do say so myself. Guess I should probably find a lawyer, this one's about to get wild!
GIOVANNI calso
CAI have a bank draft cheque asking to be… I have a bank draft cheque asking to be cancelled and return back the amount to my chequing accnt..process was 15days the cash will return but the hell almost two monts still waiting follow-up to the branch fall in line..that i realized that my bank for 12 years is very disappointing…this institution is not good for business not to help but yo oppressed you!
Consumer
GBWould give this bank 0 if I could Would give this bank 0 if I could. Archaic and outdated systems. I am European and moved to Canada… I feel like I have gone back to the 1990s for banking! Also I have had 4x fraud on my accounts since banking here. Their online service is a joke and decides when and where it will decide to work. Unfortunately all Canadian banks seem behind the times…. Cheques?!!! Who uses cheques anymore? This country really needs to upgrade its banking systems.
Irina (Canada)
CARBC does not communicate at all RBC Canadian bank did not communicate any updates with me with any issues. They do not call or email to you any new information. After my earlier appointment with them, they dragged the time until i could not act anymore protecting my money and they closed my complaint as resolved after 2 hours of starting it without speaking or emailing to me. RBC Bank advisor Karan Kumar MOLLAY apologized for lies as RBC customer service told me reading their notes but NOT TO ME. He did not call me or replied to my email. Whoever he apologized is a mystery that needs to be solved. I lost lots of money because of my trust in this financial institution RBC and trust in Karan Kumar MOLLAY.