I have a bank draft cheque asking to be… I have a bank draft cheque asking to be cancelled and return back the amount to my chequing accnt..process was 15days the cash will return but the hell almost two monts still waiting follow-up to the branch fall in line..that i realized that my bank for 12 years is very disappointing…this institution is not good for business not to help but yo oppressed you!

RBC does not communicate at all RBC Canadian bank did not communicate any updates with me with any issues. They do not call or email to you any new information. After my earlier appointment with them, they dragged the time until i could not act anymore protecting my money and they closed my complaint as resolved after 2 hours of starting it without speaking or emailing to me. RBC Bank advisor Karan Kumar MOLLAY apologized for lies as RBC customer service told me reading their notes but NOT TO ME. He did not call me or replied to my email. Whoever he apologized is a mystery that needs to be solved. I lost lots of money because of my trust in this financial institution RBC and trust in Karan Kumar MOLLAY.

WEBSITE SUCKS My local bramch is good, but Direct investing sucks, stay away, The web page is an abomination written by some student that knows nothig about investing or what is needed by the customer. Tried too sell a bond it would not let me, had to call support 1 hr later they had to find a price significantly lower than what was shown on the active account, then it was, call back tomorrow to make the trade over the phone. Stay AWAY,

Worst bank in Canada I was one of the customers who migrated when they acquired HSBC Canada, and I can say that, without a doubt, it's been a massive downgrade. Online banking barely has the capacity to handle a variety of requests. The call centre will tell you to go to the branch to do certain tasks, and then the branch will tell you to call the call centre. It's absolutely bizarre how ill-prepared they have been to absorb HSBC Canada. I will close my account with them as soon as reasonably possible, and I wouldn't be surprised if most former HSBC customers do the same within 1 year.

I trusted that bank My experience is that fraudulent cheques were accepted, almost $50.000 was taken out with no questions asked by the bank, however after one of my accounts was put into overdraft they wanted me to pay not only the overdraft but the $5 x 2 charges for handling my affairs so badly.