Worst bank ever! I am a HSBC customer cutover to RBC. The cutover has been the WORST EXPERIENCE for me with any bank. Problems have been an everyday event. Regardless of cutover related problems RBC's etransfer using Android is a persistent problem. I just does not work. I suggest RBC employees to resign enmasse and move to another bank because RBC is due to shut down as customers like me will talk with moving their money to another better bank. That said, why would RBC not be the worst bank in Canada when its CFO was busy having an affair with one of her junior employees!

My visa card got hacked while visiting… My visa card got hacked while visiting Europe , so they text me to verify some transaction and asked me to call. Called 4 times and each time waiting 30 minutes on line and after 15 minutes interrogation, finally they said they have to cancel the card , and they will send me one to my adress , waited for 3 weeks but I received nothing , I called again , waiting in line and detailed interrogation again , they said sorry they don’t know what happened and they will send me by courrier within 2 days , waited for a week and received nothing!!!! Called again went through the whole process again !!!! They said will send you the card by ups , should get it within 2 days !!!lost faith

RBC does not communicate at all RBC Canadian bank did not communicate any updates with me with any issues. They do not call or email to you any new information. After my earlier appointment with them, they dragged the time until i could not act anymore protecting my money and they closed my complaint as resolved after 2 hours of starting it without speaking or emailing to me. RBC Bank advisor Karan Kumar MOLLAY apologized for lies as RBC customer service told me reading their notes but NOT TO ME. He did not call me or replied to my email. Whoever he apologized is a mystery that needs to be solved. I lost lots of money because of my trust in this financial institution RBC and trust in Karan Kumar MOLLAY.

I gave one star but they don’t even… I gave one star but they don’t even deserve that. Been a nightmare banking with RBC. I will not bank with them ever again and I strongly advise you guys to stay away from RBC. I’ve had nothing but nightmare with these guys.

I had an issue while using one of the… I had an issue while using one of the bank machines today. Rin, an employee came right over to attend to the matter. She resolved things in minutes! Excellent service!! Well done !! Thank you, Rin! Christopher