I trusted that bank My experience is that fraudulent cheques were accepted, almost $50.000 was taken out with no questions asked by the bank, however after one of my accounts was put into overdraft they wanted me to pay not only the overdraft but the $5 x 2 charges for handling my affairs so badly.

RBC is absolutely disgusting and their… RBC is absolutely disgusting and their policy’s make no sense. I have been doing business with them for 3+ years and I wanted to increase my credit limit from 1000 to 3000 and they wanted 3000 cash for collateral. Criminal. I have a great credit score for my age (21). They preach how they help small businesses but fail to do so. I hope no future small businesses does business with this criminal organization again.

I had an issue while using one of the… I had an issue while using one of the bank machines today. Rin, an employee came right over to attend to the matter. She resolved things in minutes! Excellent service!! Well done !! Thank you, Rin! Christopher

Worst bank in Canada I was one of the customers who migrated when they acquired HSBC Canada, and I can say that, without a doubt, it's been a massive downgrade. Online banking barely has the capacity to handle a variety of requests. The call centre will tell you to go to the branch to do certain tasks, and then the branch will tell you to call the call centre. It's absolutely bizarre how ill-prepared they have been to absorb HSBC Canada. I will close my account with them as soon as reasonably possible, and I wouldn't be surprised if most former HSBC customers do the same within 1 year.

Terrible services I gave one start because I could not give a negative one. RBC’s system did not perform well with the merger with HSBC. None of my preset payments went through on the April 1st. I went to the branch, contacted my account manager, related staff in RBC, no one really helps …no real person at call center… it’s shameful this largest Canadian bank. It is even embracing its CEO boasted to media saying the bank will put the clients on priority… anyway, today is April 11, RBC still cannot give me a timeline when the problem will be solved.