I have a bank draft cheque asking to be… I have a bank draft cheque asking to be cancelled and return back the amount to my chequing accnt..process was 15days the cash will return but the hell almost two monts still waiting follow-up to the branch fall in line..that i realized that my bank for 12 years is very disappointing…this institution is not good for business not to help but yo oppressed you!

Is it just me or did most banks stop… Is it just me or did most banks stop doing the job they have been put in place to do? Or here's a good one. My wife and I in June attempted to buy our first home. I tried to borrow 20k over 20 years with 5k down. I had an existing load balance for the valve of 7k remaining. The bank, this bank to be exact, RBC said. You need to pay off the loan and then we would approve you. So I did just that. The next morning I get an email from the broker saying we had been denied. That hit different! Fwd to December of the same year only 5 months later we needed a new or more powerful truck for our landscaping business. December being a busy month both winter and the holiday season. My mind was a bit per occupied and I wasn't paying much attention to what the dealership cooked up. But really that not here nor there if you think about it. Everything they lied about should have been caught by the bank considering they were about to lend me 5 times what I want less than 6 months ago! Nope missed every single one. Including the drivers license number not being a license at all and just my ID number. Yes I am 40 years old and have never had my license not even my learners. That's a story for another day though. Well I got approved for this loan of $105K. Absolutely insane and makes no sense whatsoever. Unless the bank like the dealership are doing things to intentionally hurt you this makes no sense. Yes I absolutely missed some payments as I couldn't afford this truck but I do need it for my business so I tried to get a second opinion and they happened to find 25K in an extended warranty I didn't need so I canceled it and was in contact with RBC about what has happened why payments were late and what my intentions were. The representative I spoke with agreed this was a good idea to pay off my outstanding balance and put towards my equity. Then continue to try to keep up with my payments and someday much sooner now lower the payments. Well I guess while we were waiting for this check to arrive, someone had decided to change the plan and set in motion the report of my truck. During this time from when this choice was made and them coming to repo the truck. The cheque came I had no idea what was transpiring as I thought we made a deal and went to an RBC to deposit the cheque. 2 days later they showed up a took the truck. I am at such a loss now. Like I don't even know what to do. If I want the truck back I need to provide paperwork I can't legally obtain because I don't have my license. These documents are in my wife's name and her name isn't on the loan papers. Professional malpractice at its finest if I do say so myself. Guess I should probably find a lawyer, this one's about to get wild!

Worst bank ever! I am a HSBC customer cutover to RBC. The cutover has been the WORST EXPERIENCE for me with any bank. Problems have been an everyday event. Regardless of cutover related problems RBC's etransfer using Android is a persistent problem. I just does not work. I suggest RBC employees to resign enmasse and move to another bank because RBC is due to shut down as customers like me will talk with moving their money to another better bank. That said, why would RBC not be the worst bank in Canada when its CFO was busy having an affair with one of her junior employees!

Prepayments toward Principal Prepayments toward Principal The way RBC apply mortgage prepayments are so delayed . From the day they receive prepayments towards principal to the day they apply it , upto 5 days ! And the last time , they missed doing it . Check out also how your prepayments are applied towards the principal . Math is often wrong . RBC is not so trustworthy . So check everytime how your mortgage payments applied towards your principal

Terrible services I gave one start because I could not give a negative one. RBC’s system did not perform well with the merger with HSBC. None of my preset payments went through on the April 1st. I went to the branch, contacted my account manager, related staff in RBC, no one really helps …no real person at call center… it’s shameful this largest Canadian bank. It is even embracing its CEO boasted to media saying the bank will put the clients on priority… anyway, today is April 11, RBC still cannot give me a timeline when the problem will be solved.