Worst insurance company I have ever had Substandard service and coverage. They use junk parts for repairs. Impossible to cancel policy without being charged a ton of fees. Will not do a visual inspection for any claim and write the lowest possible estimate theu can. Using COVID to get out of doing real work like the rest of us. Worst insurance company I have ever had

DO NOT TRUST THIS COMPANY DO NOT TRUST THIS COMPANY! absolute worse company to get insurance from. Don’t do it get any other company . Yolanda Rodriguez is a very unprofessional pig in claims and after I paid $280 a month for 3 years for fully comp insurance they make my shop put used parts on my 3 year old car and reduce the cost from 1600 to $1000 only to give me $128 for my claim after I rented cars for over $1000 as this claim took 8 weeks. Complete waste of time energy and mental stress. From the beginning Yolanda was very unprofessional and unhelpful not to mention super rude. Take my advise don’t waste your time and money.

Involved in an automobile accident the… Involved in an automobile accident the other person received the ticket for sideswiped me. Now Infinity claims I’m 10% liable. Asked why, no direct answer. The repair shop received payment 2 months afterwards and I had to pay a separate repair that wasn’t covered which should have called me before fixing it.It’s all a big scam. I’m reporting it to the Insurance Commision. Oh, Infinity still owes me reimbursement for my rental.

My name is Tracey Bellone and I have… My name is Tracey Bellone and I have been dealing with my claim since November 8,2019. June Delgadillo is my adjuster and asked me to gather the police and fire department reports since my car caught fire she CLAIMS she asked for it but has yet to receive it in 2 plus months I got them in 2 weeks. I am fed up with this insurance company and I plan to find another company once my claim is resolved. Two times this week I've left June and her boss Shana msg to call me telling them I have the reports and guess what they haven't called me back. They take my monthly payment but lag on paying my car and giving me the remaining money. This company is horrible please someone in corporate help me.

Punished for something that wasn't my falt I have had insurance with Infinity for about 7 years never missed my 907.00 per month payment had two accidents that wernt even my falt and now they are dropping me as of August its pretty sad that they can take your money with a smile on their face but drop you in a blink of a eye...