WRONG ! JUST WRONG! YOU TRY SO HARD TO MAKE CUSTOMERS THINK YOU GIVE A RATS ASS BY GIVING PEOPLE A DISCOUNT DURING THIS PANDEMIC BUT YOU FAILED TO EXPLAIN TO YOUR CUSTOMERS THAT TJEY HAVE TO PAY IT BACK !! THATS SO UNHEARD OF AND TO TOP IT OFF YOU GIVE YOUR CUSTOMERS A DUE DATE OR INSURANCE WILL BE CANCELED HELLO ! THERE IS STILL A PANDEMIC YOU PEOPLE ARE WRONG FOR MESSING WITH PEOPLES HEAD

ABSOLUTELY HORRIBLE ABSOLUTELY HORRIBLE. THE INSURANCE ADJUSTER TATIANA IS A LIAR! My husband got into an accident with one of their insurers and she lied straight to us and said there was so bodily injury on their policy and once my lawyer was involved we found out they did have bodily injury! YOU GUYS ARE TRASH.

I had a car accident on November 13 I had a car accident on November 13, 2020. Finally, after a month waiting for an answer Infinity insurance assigned an adjuster: Salomon Krenshaw, I have been calling him for 2 weeks, I have been leaving voice mails, but he never calls me back. Nobody in the claims department can’t help me, only the adjuster that never returns my calls. I know that my car is total loss, I need to find a solution. I need help, PLEASE.

My name is Tracey Bellone and I have… My name is Tracey Bellone and I have been dealing with my claim since November 8,2019. June Delgadillo is my adjuster and asked me to gather the police and fire department reports since my car caught fire she CLAIMS she asked for it but has yet to receive it in 2 plus months I got them in 2 weeks. I am fed up with this insurance company and I plan to find another company once my claim is resolved. Two times this week I've left June and her boss Shana msg to call me telling them I have the reports and guess what they haven't called me back. They take my monthly payment but lag on paying my car and giving me the remaining money. This company is horrible please someone in corporate help me.

Does Anyone Work At Infinity? My husband was in an accident 7 days ago. We have been calling incessantly since then as we have not heard back from anyone. He finally had to rent a car so he could get to work. I was advised to do this from our agent (never has an agent had to get involved to assist with a claim EVER). Even our agent cannot get a reply from their representative. At this juncture, we deserve a rental accommodation for the inconvenience. The car should be at a collision center being repaired instead it is sitting in our driveway. I have NEVER EVER had an insurance company with such a poor response. This company gets an 'F' rating from us.