My reply to company reply Nice spin on it Insure and Go! My review had nothing to do with a claim. It was about our horrible your company is with everything other than selling policies. Insure and Go has the WORST customer service after sales of any company in America. It's all voicemail and NO return calls. I beg everyone to look elsewhere for there travel insurance needs. No company can be worst than Insure and Go!

Still have yet to receive $1000s of dollars for refund!!!! I have not received any of my refund money because of there was a cancellation of one of my flights on the way to Infoa. Then, I had to get another flight to Kathmandu and when I was in Nepal, the earthquake hit. I had to emergency evacuate which I spent a few thousands of dollars. No one replies to my numerous emails or calls!! I would NEVER spend any money on them again!!! Never buy!!!!!!!

Don't trust insureandgo to treat you fairly or honestly. Medical emergency forced and early return home from Sydney, Australia in Feb. 2016. Contacted insureandgo with no real help. Bought a ticket home to receive immediate medical care that was not available in Sydney. They reimbursed me for the ticket (they would not purchase) but then would not pay for my pre-paid non-refundable scheduled trip home. Said, "they already refunded me for my ticket". Subtracted the reimbursement once from my emergency ticket and THEN AGAIN from cost of my package trip return airfair cost. Nice way (crooked) to save paying non-refundable costs they say they cover. Impossible to contact and they will not return calls. Say they will pay then don't. Don't deal with them.

bad service When I called for some info the person was not so plesent

difficult to understand policy provisions difficult to understand policy provisions and wordingm. Hard to try to compare different policies. Confused about what is covered. Many descriptions are general and do not apply to spicific coverage