Can not contact a human on a business day I have a trip scheduled and insured leaving in 2 days. I need to add a day to my coverage prior to departing. Called on Tuesday 5/30 several times and can not get thru to a human. Recording says closed for the holiday! The holiday was yesterday, Monday, May 29. Go to the website and there's a big notice that insureandgousa is not selling travel policies! ???? I bought and paid for this policy in June 2016 for travel June 2017 and I cant get a response from anyone. God forbid I need to make a claim. If I need to make a claim and cant get a response, I WILL file a lawsuit.

Don't trust insureandgo to treat you fairly or honestly. Medical emergency forced and early return home from Sydney, Australia in Feb. 2016. Contacted insureandgo with no real help. Bought a ticket home to receive immediate medical care that was not available in Sydney. They reimbursed me for the ticket (they would not purchase) but then would not pay for my pre-paid non-refundable scheduled trip home. Said, "they already refunded me for my ticket". Subtracted the reimbursement once from my emergency ticket and THEN AGAIN from cost of my package trip return airfair cost. Nice way (crooked) to save paying non-refundable costs they say they cover. Impossible to contact and they will not return calls. Say they will pay then don't. Don't deal with them.

Still have yet to receive $1000s of dollars for refund!!!! I have not received any of my refund money because of there was a cancellation of one of my flights on the way to Infoa. Then, I had to get another flight to Kathmandu and when I was in Nepal, the earthquake hit. I had to emergency evacuate which I spent a few thousands of dollars. No one replies to my numerous emails or calls!! I would NEVER spend any money on them again!!! Never buy!!!!!!!

policy issued does nor agree with what was entered The trip entered starts on Nov. 28, 2016 - you issued the policy starting July 5, 2016

bad service When I called for some info the person was not so plesent