Did not contact me I purchased a policy in October of 2015 for a trip in September 2016. My trip was canceled and another trip was given to me for the same price. I emailed Insure and Go twice and received a confirmation message saying someone would contact me. No one contacted me either time. I eventually called and was helped by Jared who helped me change my policy. Jared did a good job, but I am irritated that no one ever contacted me.

My reply to company reply Nice spin on it Insure and Go! My review had nothing to do with a claim. It was about our horrible your company is with everything other than selling policies. Insure and Go has the WORST customer service after sales of any company in America. It's all voicemail and NO return calls. I beg everyone to look elsewhere for there travel insurance needs. No company can be worst than Insure and Go!

Don't trust insureandgo to treat you fairly or honestly. Medical emergency forced and early return home from Sydney, Australia in Feb. 2016. Contacted insureandgo with no real help. Bought a ticket home to receive immediate medical care that was not available in Sydney. They reimbursed me for the ticket (they would not purchase) but then would not pay for my pre-paid non-refundable scheduled trip home. Said, "they already refunded me for my ticket". Subtracted the reimbursement once from my emergency ticket and THEN AGAIN from cost of my package trip return airfair cost. Nice way (crooked) to save paying non-refundable costs they say they cover. Impossible to contact and they will not return calls. Say they will pay then don't. Don't deal with them.

Has not travel yet and they won't change coverge date I was waiting for visa to be issue to travel on the Aug 3rd unfortunately the embassy has not issue the visa on time and advised me to change the date of policy to go along with visa date they will issue me for and this company InsureandGO USA will not change even I have avoidance I have not travel yet only way to pay for new policy which is not far and is not my fault... I was referred by someone to use them but I will never refer anyone to this company... they took my money for nothing...

Rip off insurance company when you need… Rip off insurance company when you need to make a claim that do t pay!!!n