Rip off insurance company when you need… Rip off insurance company when you need to make a claim that do t pay!!!n

Still have yet to receive $1000s of dollars for refund!!!! I have not received any of my refund money because of there was a cancellation of one of my flights on the way to Infoa. Then, I had to get another flight to Kathmandu and when I was in Nepal, the earthquake hit. I had to emergency evacuate which I spent a few thousands of dollars. No one replies to my numerous emails or calls!! I would NEVER spend any money on them again!!! Never buy!!!!!!!

The good and bad - Product is great - prices are good - customer service is terrible. Email server did not work. Company works no evenings.

Excellent service! Joss was very helpful, polite, patient,intellegent! Mary Hall

Can not contact a human on a business day I have a trip scheduled and insured leaving in 2 days. I need to add a day to my coverage prior to departing. Called on Tuesday 5/30 several times and can not get thru to a human. Recording says closed for the holiday! The holiday was yesterday, Monday, May 29. Go to the website and there's a big notice that insureandgousa is not selling travel policies! ???? I bought and paid for this policy in June 2016 for travel June 2017 and I cant get a response from anyone. God forbid I need to make a claim. If I need to make a claim and cant get a response, I WILL file a lawsuit.