Absolute trash- never had a wreck never… Absolute trash- never had a wreck never had a ticket - almost $400 to insure two vehicles- went to progressive and got the same coverage with even more $ towards rentals and it was $269. Tried to see what liberty mutual could do for me— told me to pack sand

Greedy, crooked, overpriced!! I have been with liberty mutual for 8 years. When I purchased my truck insurance was $181 a month. They have increased rates at 25-30% each year. They are crooks. I am a college graduate, good credit and have been driving for 30 yrs. I had one accident in 2016 and a perfect record otherwise. They are ridiculous, after this month I will never do business with these thieves, will never recommend them, and they are the greediest company I have ever done business with. Nothing impressive, overpriced, terrible customer service. STAY AWAY!!

I wish I could rate no stars I wish I could rate no stars. They literally lied to us about Right Track, and used it to raise our rate after 90 days of stalking us. And were going to raise our rate when a garbage truck backed into my parked car that I wasn’t even in.

Beware! Thievery. Purchased homeowners with LM when we bought our house about 6 1/2 years ago. At that time it was around $2400/year. It has gone up DRAMATICALLY year after year, currently at $6794, AND just got a notice they were going to raise it another $2k. We have never had a claim. Unreal. Just switched to another company with the same coverage for $2700. LM's exorbitant rate increases should be illegal.

We got a portable cabin shell and fixed… We got a portable cabin shell and fixed it up ourselves. added a closet, kitchen, electric, bathroom etc.... total cost around 40k. during this past winter we had a water line freeze and bust. Liberty Mutual's own mitagation team said that the sub floor was damaged beyond reapir and tha tthe cabin needed to be totaled. It was insured for 93K, Libirty Mutual's inital settlement was for 3K. and that took 3 months to get that number. I am in the process of contacting an attorney.........Never do business with this company!!!!!!!!!!!!!!!!!!!!!!