These insurers sent an email to my 21… These insurers sent an email to my 21 year old daughter threatening bailiffs for an unpaid missed payment. We paid her car insurance in full last July. When we spoke to them it was because her black box had registered her being at her uni address. The operator had no understanding of my concerns around the incorrect information in the email. They then charged us £35 to add her uni address to the policy!!! Terrible company, won’t reinsure with them.

Worst car insurance company ever AVOID Worst car insurance company ever. They upped my insurance twice on the same policy quoting wrong information about my mileage. Then said 3 points that had come off I still had to submit for insurance purpose for 5 years. Policy cancelled and they took £220 without telling me and my consent to to take. Absolutely fuming avoid at all costs there customer service is very rude and don’t care.

Avoid at all costs Avoid at all costs. I have just sold my car with 6 months left on the insurance and they are only giving me back £22!!!!!! It should easily of been a couple if hundred. They are keeping the rest for cancellation fees, admin fees, and very vague fees. I was supposed to get a breakdown of all this which I intended to send to Rip Off Britain but now cant get any response from them at all. Scam company!!!!!!

wish I could give zero stars policy… wish I could give zero stars policy cancelled due to speeding offence on my licence which wasn't declared, couldn't offer me another policy but charging me £ 165 cancellation fee. absolutely disgusting avoid I will never use rcib again. absolutely useless customer service I was promised a call back nobody called and it goes on. AVOID

It's all a Big Fat Scam It's all a big fat scam! Using price comparison sites, they have different insurance names! I thought I was getting Ladybird Insurance but its RCIB- they are a financial broker!! They give you one quote online and then double it after you accepted the cheaper quote. They take out the entire annual amount, even though you selected monthly. Then when you ring them to cancel & a full refund. Within 2 days! They take out £200 cancellation fee. They are a SCAM! Avoid! Disgusting!