It's all a Big Fat Scam It's all a big fat scam! Using price comparison sites, they have different insurance names! I thought I was getting Ladybird Insurance but its RCIB- they are a financial broker!! They give you one quote online and then double it after you accepted the cheaper quote. They take out the entire annual amount, even though you selected monthly. Then when you ring them to cancel & a full refund. Within 2 days! They take out £200 cancellation fee. They are a SCAM! Avoid! Disgusting!

NO NOT USE THIS SHAM OF A COMPANY NO NOT USE THIS SHAM OF A COMPANY. I paid £378 for a new policy. They wanted to increase it by £206 after I had started the policy. I wanted to cancel after 4 days due to the increase - they said they would charge me £204 to cancel. I therefore had to stay with them. I hate this company with a vengeance.

Took out a policy which was not due to… Took out a policy which was not due to start for another 15 days. Tried to cancel within 4 days and was told it's an ridiculous £60 cancellation fee! Apparently it's in the small print in their terms and conditions! In other words it's not made clear. Apparently work had already been carried out on the policy which I very much doubt. Their quotes maybe cheap, but service is very poor. Stay away from this company unless you like being ripped off!

SCAM LIKE A SHAM MARRIAGE I pay for my insurance in full every year I got a quote through comparison site with ladybird insurance so who the hell are these numptys. A broker making extra dollar a month into my insurance I bought a new car and kept same policy they charged 245 admin fee plus cancellation of old policy. It was actually cheaper to insure new car. You can't drive other cars your not covered because thet are a broker I'm now with Hastings these dumb Aholes from London need to jump in the Thames

Horrendous customer care Horrendous customer care, each dept doesn’t have a clue what the other one is doing & sends out threatening txts & emails for no reason & continues to send them out when the problem got sorted days ago. It’s that bad I had to make a complaint to the insurance ombudsman who are now investigating. So, insure your vehicle or anything with them at your peril. You have been warned. Can’t wait till next year to change company’s & get away from these clowns. By the way, when you complain the so called Manager puts the call on mute as they obviously don’t like complaints. How dare anyone complain.