The customer service rep went over my… The customer service rep went over my checking account and found an extra digit listing on my account. That was the reason why my payment was not going thru because of an extra number listed. So, error was gladly corrected and no need for my bank to provide a letter.

The chat agent very accomodating and… The chat agent very accomodating and was quick in resolving my issue

The representative heard me with… The representative heard me with patients and was eager to answer all my questions. I wasn’t concerned about her not understanding what I needed from her she was polite, and willing to answer all questions and help me with anything. I didn’t understand. She was a wonderful customer service representative. We need more like her.😊

Your company has the best… Your company has the best representatives ever! I’ve NEVER gotten anyone that was rude or didn’t try to help. Mr Ranson who helped me today was awesome!!!

Melissa Made the Difference. I have called Reflex Mastercard several times, trying to obtain help in accessing my account. Your associates did not help me. Could not help me. Did not want to help me. This recent call, Melissa was able to accomplish what the previous associates could not. Melissa listened to my concerns. She was patient. Melissa was committed to helping me resolve my issues. You need more people like Melissa.