NELSON K SCRIVNER
GBthis was the easiest customer service… this was the easiest customer service ive ever in my life dealt with. freakn awesome
DEIRDRE SYKES
GBThe customer service rep went over my… The customer service rep went over my checking account and found an extra digit listing on my account. That was the reason why my payment was not going thru because of an extra number listed. So, error was gladly corrected and no need for my bank to provide a letter.
PAMELA HAMILTON
GBI am So Very Impressed Every time I… I am So Very Impressed Every time I call Reflex Mastercard and speak with an Agent/Representative Your Employees are what this world of Corporations need it is the people you speak to that makes your business exactly what it is Great! Amazing! I want to Thank Ayress for taking care of me today she was informative and cared and kind and could relate to me however everyone I speak to when I call is Amazing! also Thank You for being just the credit card I needed. Warm, Kind and Sincere Regards
TSTEVEN S BROWN
GBMelissa Made the Difference. I have called Reflex Mastercard several times, trying to obtain help in accessing my account. Your associates did not help me. Could not help me. Did not want to help me. This recent call, Melissa was able to accomplish what the previous associates could not. Melissa listened to my concerns. She was patient. Melissa was committed to helping me resolve my issues. You need more people like Melissa.
BFISK-Roseville,CA
GBTerrific Lucinda Lucinda was absolutely fantastic. Notwithstanding her exemplary customer skills, her eagerness, her intonation, Carpe Diem must have been her slogan. Most times people get on the call and they sound as if they "got to" take the call versus I "am glad to take" the call. She sounded every bit professional - personal and friendly. Take care and thanks for sharing the gift of Lucinda with me - the customer