Rocket Mortgage

1050 Woodward Ave., 48226, Detroit, United States
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4.75
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

5.00%

1

0.00%
About Rocket Mortgage

Detroit-based Rocket Mortgage, LLC. is the nation’s largest home mortgage lender. It is also one of the nation’s largest FHA lenders and a premier Veteran Affairs (VA) lender. J.D. Power named Rocket Mortgage the Highest in Customer Satisfaction for Primary Mortgage Origination 11 straight years, 2010 through 2020. On July 31, Quicken Loans changed its name to Rocket Mortgage. Same experience. Same award-winning service.

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Vicki
GB

Very smooth and easy process Everybody was helpful and responded to my questions and emails in a timely manner. Being able to upload all documents needed and sign/initial a lot of the closing signatures online made the process very easy and fast. The day of closing, a closing agent came to my home at a time that I chose, and we had it all completed in about 20 minutes.

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John
GB

A pleasant surprise. You seem to have found the formula for hiring the right people for their right position. Everyone we dealt with were professional, pleasant to talk with, basically could give you the feeling they were working for me and doing their most to get me the best deal possibly. I will be 76 yr old next month and have been through many of these deals. I can honestly say this was the best.

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Sharon Gardner
GB

The loan experience was really concise… The loan experience was really concise when dealing with Rocket Mortgage however the experience was not as smooth, working with Amrock Title-company. There were a few glitches which cause the dispersement of the loan to be later than expected. Everything considered I was please with the outcome.

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Walter G Howard
GB

Exceptional Exceptional! Every interaction with Rocket Mortgage employees was outstanding. Danny led us through the process and answered all questions. We were extremely disappointed with our appraiser. His personal interactions with us let us know that we would not receive a fair and professional product. We gave him the benefit of the doubt, but unfortunately he responded as anticipated. We hope that you never expose any of your other customers to this kind of environment again!

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Leonard Bren
GB

I have never felt more comfortable… I have never felt more comfortable closing a loan and it is all due to Nadis. He is how business is supposed to be handled. Nadis worked far beyond any other loan closing I ever had and I just can’t imagine now to do any business with anyone else for closing a loan.

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