Rocket Mortgage

1050 Woodward Ave., 48226, Detroit, United States
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4.75
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

5.00%

1

0.00%
About Rocket Mortgage

Detroit-based Rocket Mortgage, LLC. is the nation’s largest home mortgage lender. It is also one of the nation’s largest FHA lenders and a premier Veteran Affairs (VA) lender. J.D. Power named Rocket Mortgage the Highest in Customer Satisfaction for Primary Mortgage Origination 11 straight years, 2010 through 2020. On July 31, Quicken Loans changed its name to Rocket Mortgage. Same experience. Same award-winning service.

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John Kelly
GB

Great experience, as usual! This is our fourth time working with Rocket Mortgage and we have never had anything but a positive experience. Every person we worked with through the various steps has been highly experienced and professional. As with any loan, various concerns came up, bu they were all handled quickly, professionally and to our satisfaction. As long as we are buying houses we will continue to work with Rocket on the mortgages.

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marcia/ Ayana leaphart
GB

My experience with Rocket Mortgage has… My experience with Rocket Mortgage has been nothing but amazing! My loan coordinator was very helpful and made things easy to understand. She was able to walk me through every step with ease. My closing was a seamless process as well.

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Brenda Larson
GB

I worked with the Rocket Mortgage team… I worked with the Rocket Mortgage team on the purchase of our first home. The level of care, attention to detail, and professionalism demonstrated by Erick Childs and his team far surpassed my expectations. As a first-time home buyer, we really appreciated Erick Childs honesty and transparency throughout the mortgage process. His team stays on top of every detail and is there for you every step of the way to answer any questions and address any concerns. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. I highly recommend Erick Childs and his team.

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MATTHEW & MARIAN
GB

Mortgage Cash out Refinance Delaware… What made the experience great was the lack of the need to provide a large amount of bank documentation as part of the process. Abilty to pay back the loan was based upon credit score, and the knowledge bills were being paid on time. Very little concern about debt to liquidity ratio. Also e-mails that highlighted next steps needed, and loan progress were very clear. The downside of the exprience was the lack of attention paid to providing checks for credit card creditors in the most current balance amounts. Also we were not totally sure what method of delivery(i.e U.S. Postal, UPS, or Fedex ) these checks were going to come by.

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Curtis
GB

The Mortgage guy Jeff was on it The Mortgage guy Jeff was on it and responsive, patient and proactive and had good answers to questions and asked good questions for answers. He seemed trustworthy and proved himself to be so. He and his team provided nearly seamless transitions through the phases leading to closing.

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