Exceptional Exceptional! Every interaction with Rocket Mortgage employees was outstanding. Danny led us through the process and answered all questions. We were extremely disappointed with our appraiser. His personal interactions with us let us know that we would not receive a fair and professional product. We gave him the benefit of the doubt, but unfortunately he responded as anticipated. We hope that you never expose any of your other customers to this kind of environment again!

The loan experience was really concise… The loan experience was really concise when dealing with Rocket Mortgage however the experience was not as smooth, working with Amrock Title-company. There were a few glitches which cause the dispersement of the loan to be later than expected. Everything considered I was please with the outcome.

A pleasant surprise. You seem to have found the formula for hiring the right people for their right position. Everyone we dealt with were professional, pleasant to talk with, basically could give you the feeling they were working for me and doing their most to get me the best deal possibly. I will be 76 yr old next month and have been through many of these deals. I can honestly say this was the best.

Mortgage Cash out Refinance Delaware… What made the experience great was the lack of the need to provide a large amount of bank documentation as part of the process. Abilty to pay back the loan was based upon credit score, and the knowledge bills were being paid on time. Very little concern about debt to liquidity ratio. Also e-mails that highlighted next steps needed, and loan progress were very clear. The downside of the exprience was the lack of attention paid to providing checks for credit card creditors in the most current balance amounts. Also we were not totally sure what method of delivery(i.e U.S. Postal, UPS, or Fedex ) these checks were going to come by.

From our first call with Lydia to… From our first call with Lydia to closing, Rocket mortgage provided us with transparent,knowledgeable, friendly,and efficient customer service. Lydia was fabulous, keeping us updated minute by minute with every step of the process. Many thanks and gratitude to all at Rocket Mortgage. We will be happy to recommend Rocket Mortgage to everyone we know.