Rocket Mortgage

1050 Woodward Ave., 48226, Detroit, United States
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4.75
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

5.00%

1

0.00%
About Rocket Mortgage

Detroit-based Rocket Mortgage, LLC. is the nation’s largest home mortgage lender. It is also one of the nation’s largest FHA lenders and a premier Veteran Affairs (VA) lender. J.D. Power named Rocket Mortgage the Highest in Customer Satisfaction for Primary Mortgage Origination 11 straight years, 2010 through 2020. On July 31, Quicken Loans changed its name to Rocket Mortgage. Same experience. Same award-winning service.

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B Kanady and P Chesterman
GB

From our first call with Lydia to… From our first call with Lydia to closing, Rocket mortgage provided us with transparent,knowledgeable, friendly,and efficient customer service. Lydia was fabulous, keeping us updated minute by minute with every step of the process. Many thanks and gratitude to all at Rocket Mortgage. We will be happy to recommend Rocket Mortgage to everyone we know.

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MATTHEW & MARIAN
GB

Mortgage Cash out Refinance Delaware… What made the experience great was the lack of the need to provide a large amount of bank documentation as part of the process. Abilty to pay back the loan was based upon credit score, and the knowledge bills were being paid on time. Very little concern about debt to liquidity ratio. Also e-mails that highlighted next steps needed, and loan progress were very clear. The downside of the exprience was the lack of attention paid to providing checks for credit card creditors in the most current balance amounts. Also we were not totally sure what method of delivery(i.e U.S. Postal, UPS, or Fedex ) these checks were going to come by.

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Leonard Bren
GB

I have never felt more comfortable… I have never felt more comfortable closing a loan and it is all due to Nadis. He is how business is supposed to be handled. Nadis worked far beyond any other loan closing I ever had and I just can’t imagine now to do any business with anyone else for closing a loan.

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John
GB

A pleasant surprise. You seem to have found the formula for hiring the right people for their right position. Everyone we dealt with were professional, pleasant to talk with, basically could give you the feeling they were working for me and doing their most to get me the best deal possibly. I will be 76 yr old next month and have been through many of these deals. I can honestly say this was the best.

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JR Peterson
GB

THIS IS HOW YOU HANDLE A MORTGAGE Let's see, where do I start? From the first Loan Manager(Tony) to the Notary, they were absolutely fabulous! A couple of hiccups that was handled on the spot, showed their fantastic professionalism. Outstanding customer service, just an A1 organization! Will not go with anyone else!

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