Leonard Bren
GBI have never felt more comfortable… I have never felt more comfortable closing a loan and it is all due to Nadis. He is how business is supposed to be handled. Nadis worked far beyond any other loan closing I ever had and I just can’t imagine now to do any business with anyone else for closing a loan.
marcia/ Ayana leaphart
GBMy experience with Rocket Mortgage has… My experience with Rocket Mortgage has been nothing but amazing! My loan coordinator was very helpful and made things easy to understand. She was able to walk me through every step with ease. My closing was a seamless process as well.
MATTHEW & MARIAN
GBMortgage Cash out Refinance Delaware… What made the experience great was the lack of the need to provide a large amount of bank documentation as part of the process. Abilty to pay back the loan was based upon credit score, and the knowledge bills were being paid on time. Very little concern about debt to liquidity ratio. Also e-mails that highlighted next steps needed, and loan progress were very clear. The downside of the exprience was the lack of attention paid to providing checks for credit card creditors in the most current balance amounts. Also we were not totally sure what method of delivery(i.e U.S. Postal, UPS, or Fedex ) these checks were going to come by.
customer
GBClosing Issues Closing team left husband off of signature pages causing 10 day delay in closing. I had to initiate multiple phone calls in order to resolve issues that were Rocket's fault. Very difficult to get straightforward answers to questions regarding when funds will be disbursed even though closing documents have been completed and received by Rocket. No one has answered that question yet. Still waiting for my funds....
Curtis
GBThe Mortgage guy Jeff was on it The Mortgage guy Jeff was on it and responsive, patient and proactive and had good answers to questions and asked good questions for answers. He seemed trustworthy and proved himself to be so. He and his team provided nearly seamless transitions through the phases leading to closing.