The loan experience was really concise… The loan experience was really concise when dealing with Rocket Mortgage however the experience was not as smooth, working with Amrock Title-company. There were a few glitches which cause the dispersement of the loan to be later than expected. Everything considered I was please with the outcome.

Exceptional Exceptional! Every interaction with Rocket Mortgage employees was outstanding. Danny led us through the process and answered all questions. We were extremely disappointed with our appraiser. His personal interactions with us let us know that we would not receive a fair and professional product. We gave him the benefit of the doubt, but unfortunately he responded as anticipated. We hope that you never expose any of your other customers to this kind of environment again!

From our first call with Lydia to… From our first call with Lydia to closing, Rocket mortgage provided us with transparent,knowledgeable, friendly,and efficient customer service. Lydia was fabulous, keeping us updated minute by minute with every step of the process. Many thanks and gratitude to all at Rocket Mortgage. We will be happy to recommend Rocket Mortgage to everyone we know.

I really love working online and… I really love working online and uploading all my documents to facilitate this process, which was awesome. The only thing I found frustrating was when I received my cash out in the form of checks instead of wire transfers, I think you guys need to change this policy and help us consumers, get money directly to where it needs to be instead of sending us checks.

Very smooth and easy process Everybody was helpful and responded to my questions and emails in a timely manner. Being able to upload all documents needed and sign/initial a lot of the closing signatures online made the process very easy and fast. The day of closing, a closing agent came to my home at a time that I chose, and we had it all completed in about 20 minutes.