Rocket Mortgage

1050 Woodward Ave., 48226, Detroit, United States
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4.75
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

5.00%

1

0.00%
About Rocket Mortgage

Detroit-based Rocket Mortgage, LLC. is the nation’s largest home mortgage lender. It is also one of the nation’s largest FHA lenders and a premier Veteran Affairs (VA) lender. J.D. Power named Rocket Mortgage the Highest in Customer Satisfaction for Primary Mortgage Origination 11 straight years, 2010 through 2020. On July 31, Quicken Loans changed its name to Rocket Mortgage. Same experience. Same award-winning service.

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customer
GB

I have a great experience with Rocket's… I just want to share my experience with Rocket. Overall, I have a great experience with Rocket's Team and Web Interfaces, especially with the visual milestone update. Nice work! My Senior Banker, Cristina Lounsberry is very knowledgeable. She understood my concern and need for the loan. She stayed with me until the loan was closed. I really appreciate her time and expertise. I would recommend my friends/family to work with Rocket's team moving forward.

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Sharon Gardner
GB

The loan experience was really concise… The loan experience was really concise when dealing with Rocket Mortgage however the experience was not as smooth, working with Amrock Title-company. There were a few glitches which cause the dispersement of the loan to be later than expected. Everything considered I was please with the outcome.

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Marc Cristaldi
GB

stress free Josh made our experience stress free, he explained everything up front and in detail about how the whole process would go, he worked late to accommodate us do to our work schedule. Never got to speak with rest of team but we received emails daily.

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Mark G
GB

I really love working online and… I really love working online and uploading all my documents to facilitate this process, which was awesome. The only thing I found frustrating was when I received my cash out in the form of checks instead of wire transfers, I think you guys need to change this policy and help us consumers, get money directly to where it needs to be instead of sending us checks.

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Leonard Bren
GB

I have never felt more comfortable… I have never felt more comfortable closing a loan and it is all due to Nadis. He is how business is supposed to be handled. Nadis worked far beyond any other loan closing I ever had and I just can’t imagine now to do any business with anyone else for closing a loan.

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