From our first call with Lydia to… From our first call with Lydia to closing, Rocket mortgage provided us with transparent,knowledgeable, friendly,and efficient customer service. Lydia was fabulous, keeping us updated minute by minute with every step of the process. Many thanks and gratitude to all at Rocket Mortgage. We will be happy to recommend Rocket Mortgage to everyone we know.

The Mortgage guy Jeff was on it The Mortgage guy Jeff was on it and responsive, patient and proactive and had good answers to questions and asked good questions for answers. He seemed trustworthy and proved himself to be so. He and his team provided nearly seamless transitions through the phases leading to closing.

Great experience, as usual! This is our fourth time working with Rocket Mortgage and we have never had anything but a positive experience. Every person we worked with through the various steps has been highly experienced and professional. As with any loan, various concerns came up, bu they were all handled quickly, professionally and to our satisfaction. As long as we are buying houses we will continue to work with Rocket on the mortgages.

I have never felt more comfortable… I have never felt more comfortable closing a loan and it is all due to Nadis. He is how business is supposed to be handled. Nadis worked far beyond any other loan closing I ever had and I just can’t imagine now to do any business with anyone else for closing a loan.

I really love working online and… I really love working online and uploading all my documents to facilitate this process, which was awesome. The only thing I found frustrating was when I received my cash out in the form of checks instead of wire transfers, I think you guys need to change this policy and help us consumers, get money directly to where it needs to be instead of sending us checks.