GREAT CUSTOMER SERVICE REP the customer service rep was very patient and very thorough he listened and wasn't in a rush to end the call. if he is not a lead or manager then he needs to be and he also needs a raise

i spoke 2 separate times to… i spoke 2 separate times to representatives that were overseas. They did not document the arrangement that I made. I continue to get more emails and more phone calls today Tuesday, April 9 I received a call and answered and spoke with a lovely gentleman who spent much time with me and helped me get everything straightened out, and I made the past due payment with him immediately I was under the understanding that my account was set up to be an automatic withdrawal, but I was mistaken.

Danlyn Chapman provided excellent… Danlyn Chapman provided excellent customer service. She was polite, courteous, efficient, and improved my understanding of my account where others had failed. Danlyn is a great asset to your company. Peace! Warm Regards, Natasha A. Emanuel

What a pleasure!!! Other credit card companies can definitely take a lesson from Verve. Their customer service team handled my fraud alert with caring, respect and professionalism. They were thorough, but without making me feel like a criminal. And, they explained how and why it happened, and how to avoid it from happening in the future. Now, that's what I call excellent customer service!!!

DEBBIE is an angel DEBBIE is an angel. She walked me through how to get Verve paid off, back in good standing, so when I'm back on my feet I can reapply. She listened, understood my predicament that's caused this unfortunate loan I'm in causing all my payments trouble, she assisted moving my due date which will allow me to get this balance to 0.00 asap. So thank you for understanding, helpful, knowledgeable staff! Thanks Debbie&Verve!