What a pleasure!!! Other credit card companies can definitely take a lesson from Verve. Their customer service team handled my fraud alert with caring, respect and professionalism. They were thorough, but without making me feel like a criminal. And, they explained how and why it happened, and how to avoid it from happening in the future. Now, that's what I call excellent customer service!!!

Love this company and the customer service rep that helped me solve my request. Hi, I’ve been a customer since Jan or Feb. Today I called in for help. The customer service rep was superb. He was patient and spoke at an ideal pace like we were familiar with one another. This makes me feel like family. I explained my circumstances and he was compassionate and he said “I’m sorry,” more than once (so sweet). It’s a unique experience when you can call and not feel like a burden or misunderstood. Thank you Verve for being a breath of fresh air and peacefulness. I’m a happy customer.

The cd is OK but it's too complicated… The card is OK but it's too complicated when trying to pay your bill

The workers you have make you feel like… The workers you have make you feel like family. James H helped me greatfully

Missed February Payment As I totally missed getting my February payment on time. I called and spoke with a young man who I could actually understand and whom has a very visual but professional phone manners. Very helpful he was!