i spoke 2 separate times to… i spoke 2 separate times to representatives that were overseas. They did not document the arrangement that I made. I continue to get more emails and more phone calls today Tuesday, April 9 I received a call and answered and spoke with a lovely gentleman who spent much time with me and helped me get everything straightened out, and I made the past due payment with him immediately I was under the understanding that my account was set up to be an automatic withdrawal, but I was mistaken.

Missed February Payment As I totally missed getting my February payment on time. I called and spoke with a young man who I could actually understand and whom has a very visual but professional phone manners. Very helpful he was!

Mr Miguel Customer Service Support Mr Miguel was very tentative and helpful. He addressed and accessed my account he then saw to escalate my situation to the person who could ensure what was needed and would handle it appropriately. Thank you all for supporting me.

I forgot to make my monthly payment I forgot to make my monthly payment. The agent I spoke with was very professional, courteous, helpful and informative. She helped me to make my payment and reminded me of helpful services that the company offers.

I had my personal checking account… I had my personal checking account hacked TWICE IN UNDER 40 days by low life trashy scum. This put me two months behind. When I called Verve to settle up I began by telling the RUDE AND DISMISSIVE too young for the job woman I had POLICE REPORT numbers to give them, she declined to take down the information for my file. I asked for a manager and she refused to send and route my call thru to the appropriate supervisor. Trash Customer Service.