The cd is OK but it's too complicated… The card is OK but it's too complicated when trying to pay your bill

The customer service representative was… The customer service representative was nice and helpful. Thanks to her we’ve come to a mutual agreement on how I can pay off on the account. Thank you very much. I’m sorry I don’t know what your name is.

I was able to reach customer service… I was able to reach customer service with less than a 10 second hold, compared to other times of the day...my concerns were addressed in less than 15 minutes in two different departments by two knowledgeable and understanding representatives....Thank you!

Love this company and the customer service rep that helped me solve my request. Hi, I’ve been a customer since Jan or Feb. Today I called in for help. The customer service rep was superb. He was patient and spoke at an ideal pace like we were familiar with one another. This makes me feel like family. I explained my circumstances and he was compassionate and he said “I’m sorry,” more than once (so sweet). It’s a unique experience when you can call and not feel like a burden or misunderstood. Thank you Verve for being a breath of fresh air and peacefulness. I’m a happy customer.

Danlyn Chapman provided excellent… Danlyn Chapman provided excellent customer service. She was polite, courteous, efficient, and improved my understanding of my account where others had failed. Danlyn is a great asset to your company. Peace! Warm Regards, Natasha A. Emanuel