I forgot to make my monthly payment I forgot to make my monthly payment. The agent I spoke with was very professional, courteous, helpful and informative. She helped me to make my payment and reminded me of helpful services that the company offers.

The workers you have make you feel like… The workers you have make you feel like family. James H helped me greatfully

Claim my payment was not made when the… Claim my payment was not made when the money was never taken from my account. It is always reversed but not from my bank. It takes 14 days to post then they claim my bank denied the payment even though my bank says it was never taken out. The only way to make a payment is to speak to someone who hardly speaks English. Would not recommend

i spoke 2 separate times to… i spoke 2 separate times to representatives that were overseas. They did not document the arrangement that I made. I continue to get more emails and more phone calls today Tuesday, April 9 I received a call and answered and spoke with a lovely gentleman who spent much time with me and helped me get everything straightened out, and I made the past due payment with him immediately I was under the understanding that my account was set up to be an automatic withdrawal, but I was mistaken.

Missed February Payment As I totally missed getting my February payment on time. I called and spoke with a young man who I could actually understand and whom has a very visual but professional phone manners. Very helpful he was!