Danlyn Chapman provided excellent… Danlyn Chapman provided excellent customer service. She was polite, courteous, efficient, and improved my understanding of my account where others had failed. Danlyn is a great asset to your company. Peace! Warm Regards, Natasha A. Emanuel

Representative Jenny took care of the… Representative Jenny took care of the reason I called. She was very professional and made sure she satisfied my reason for calling.

The first person I talked with was very… The first person I talked with was very hard to understand and my problem didn't get resolved. I called back later and the person I talked to the second time was very easy to understand and very knowledgeable and my problem was resolved quickly and professionally!

i spoke 2 separate times to… i spoke 2 separate times to representatives that were overseas. They did not document the arrangement that I made. I continue to get more emails and more phone calls today Tuesday, April 9 I received a call and answered and spoke with a lovely gentleman who spent much time with me and helped me get everything straightened out, and I made the past due payment with him immediately I was under the understanding that my account was set up to be an automatic withdrawal, but I was mistaken.

I was able to reach customer service… I was able to reach customer service with less than a 10 second hold, compared to other times of the day...my concerns were addressed in less than 15 minutes in two different departments by two knowledgeable and understanding representatives....Thank you!