Claim my payment was not made when the… Claim my payment was not made when the money was never taken from my account. It is always reversed but not from my bank. It takes 14 days to post then they claim my bank denied the payment even though my bank says it was never taken out. The only way to make a payment is to speak to someone who hardly speaks English. Would not recommend

COSTUMER SERVICE REP WAS VERY PLEASANT… COSTUMER SERVICE REP WAS VERY PLEASANT AND ABLE TO FIND THE PROBLEM AND MAKE THE NECESSARY CORRECTION TO FIX THE ISSUE. A JOB WELL DONE. THANKS!!!😎😎😎

I forgot to make my monthly payment I forgot to make my monthly payment. The agent I spoke with was very professional, courteous, helpful and informative. She helped me to make my payment and reminded me of helpful services that the company offers.

What a pleasure!!! Other credit card companies can definitely take a lesson from Verve. Their customer service team handled my fraud alert with caring, respect and professionalism. They were thorough, but without making me feel like a criminal. And, they explained how and why it happened, and how to avoid it from happening in the future. Now, that's what I call excellent customer service!!!

Danlyn Chapman provided excellent… Danlyn Chapman provided excellent customer service. She was polite, courteous, efficient, and improved my understanding of my account where others had failed. Danlyn is a great asset to your company. Peace! Warm Regards, Natasha A. Emanuel