GREAT CUSTOMER SERVICE REP the customer service rep was very patient and very thorough he listened and wasn't in a rush to end the call. if he is not a lead or manager then he needs to be and he also needs a raise

Happy Holidays! Happy Holidays! Being a US military retired veteran and working in Germany the attentive assistance and service has been greatly appreciated. I look forward to being a VERVE customer. And I will spread the word among my peers about VERVE cc and services. Thanks again Jerry A Chaparro Sr US Army Ret. Mannheim Germany

The customer service representative was… The customer service representative was nice and helpful. Thanks to her we’ve come to a mutual agreement on how I can pay off on the account. Thank you very much. I’m sorry I don’t know what your name is.

I had my personal checking account… I had my personal checking account hacked TWICE IN UNDER 40 days by low life trashy scum. This put me two months behind. When I called Verve to settle up I began by telling the RUDE AND DISMISSIVE too young for the job woman I had POLICE REPORT numbers to give them, she declined to take down the information for my file. I asked for a manager and she refused to send and route my call thru to the appropriate supervisor. Trash Customer Service.

Love this company and the customer service rep that helped me solve my request. Hi, I’ve been a customer since Jan or Feb. Today I called in for help. The customer service rep was superb. He was patient and spoke at an ideal pace like we were familiar with one another. This makes me feel like family. I explained my circumstances and he was compassionate and he said “I’m sorry,” more than once (so sweet). It’s a unique experience when you can call and not feel like a burden or misunderstood. Thank you Verve for being a breath of fresh air and peacefulness. I’m a happy customer.