Amanda
GBI forgot to make my monthly payment I forgot to make my monthly payment. The agent I spoke with was very professional, courteous, helpful and informative. She helped me to make my payment and reminded me of helpful services that the company offers.
KIM HOLMES
GBMr Miguel Customer Service Support Mr Miguel was very tentative and helpful. He addressed and accessed my account he then saw to escalate my situation to the person who could ensure what was needed and would handle it appropriately. Thank you all for supporting me.
Ashlea Hardesty
GBDEBBIE is an angel DEBBIE is an angel. She walked me through how to get Verve paid off, back in good standing, so when I'm back on my feet I can reapply. She listened, understood my predicament that's caused this unfortunate loan I'm in causing all my payments trouble, she assisted moving my due date which will allow me to get this balance to 0.00 asap. So thank you for understanding, helpful, knowledgeable staff! Thanks Debbie&Verve!
Kaulana Kathleen freth
GBi spoke 2 separate times to… i spoke 2 separate times to representatives that were overseas. They did not document the arrangement that I made. I continue to get more emails and more phone calls today Tuesday, April 9 I received a call and answered and spoke with a lovely gentleman who spent much time with me and helped me get everything straightened out, and I made the past due payment with him immediately I was under the understanding that my account was set up to be an automatic withdrawal, but I was mistaken.
SAMUEL KELLY JR
GBRepresentative Jenny took care of the… Representative Jenny took care of the reason I called. She was very professional and made sure she satisfied my reason for calling.