Knowledge of service and explaining the… Knowledge of service and explaining the details well. Only thing that I would recommend is to slow down and let information sink in a bit :))

Professional, fast but CRAZY INSANE interest rate Professional, fast loan with website to login and see 24 months payment clearly, but CRAZY INSANE interest rate of 5% a month or 25% a year or borrow $50,000 pay back $75,000 (2 years term) which translate to pay weekly around $772 (52 weeks a year)! I was just getting out of COVID, so my small business need cashflow and I didn’t think clearly what I’m getting into. I give them 4-stars for professionalism, but personally I would not use them again unless I’m desperate.

Great service. So-So products The rep we worked with, Dana Jenkins, was great. Very responsive and answered all of our questions. We were less enthusiastic about the products that we were offered. The interest rates would make a mafia don blush. At the end of the day, we were able to accomplish some of our financing goals.

Gina is a Rockstar!!! Gina is outstanding at her job!!! She knows her stuff and was prompt in her communication throughout the process. Her greatest attributes... Gina is a kind and genuine person. You feel like you are talking to someone you have known your whole life. OnDeck you have a Rockstar in Gina!!! Marcus

Exceptional customer service , with peace of mind! I have to admit I was very skeptical. However, In the end onDeck put their money where their mouth is. My loan specialist Jonathan D’Amico was very knowledgable and informative during the entire process. Yes, the APR is rather high, but after further trust is established, they consider you for a lower APR & an even higher limit. The peace of mind that onDeck has been able to provide me with, is very much appreciated. “ It’s better to have the money and not need it, instead of needing the money and not having it” is the motto… It took roughly 48 hours to finalize my application, It’s fairly straightforward process. I will do business with onDeck again — highly recommend.