Great service. So-So products The rep we worked with, Dana Jenkins, was great. Very responsive and answered all of our questions. We were less enthusiastic about the products that we were offered. The interest rates would make a mafia don blush. At the end of the day, we were able to accomplish some of our financing goals.

Easy and painless processing The processing experience was extremely easy, the approval was done quickly and funding was available the following day. As a new business owner, it was very helpful to know that out relationship will help build my credit profile for the future.

Most of the time on deck is easy and… Most of the time on deck is easy and efficient. When they arbitrarily place a hold without cause on your line of credit, it causes problems and is ridiculous. When you ask them why they’ve done this, they tell you, “Due to the current credit climate and productivity of business…” my credit score has gone up over 50 points since the last time they pulled this and I’ve made $100,000 more this year than last year. It’s an inappropriate way to ask to see your financial records. Nice try…

Great communication Great communication, easy step-by-step process and Nick was great w helping me figure out what my needs were and best options for me!

Great experience and excellent customer service Jonathan was very helpful throughout the whole process, and was very patient and diligent with answering all my questions and concerns as I compared various offers from several lenders. He wasn’t pushy and didn’t pressure me in any way, as I took my time to make my decision, asking lots of clarifying questions in the process. I was surprised at how easy the whole process was once I made my decision to fund through OnDeck, and how quickly it was able to be completed. It has been a great experience, and I feel very comfortable that I made the right decision for my business.