Exceptional customer service , with peace of mind! I have to admit I was very skeptical. However, In the end onDeck put their money where their mouth is. My loan specialist Jonathan D’Amico was very knowledgable and informative during the entire process. Yes, the APR is rather high, but after further trust is established, they consider you for a lower APR & an even higher limit. The peace of mind that onDeck has been able to provide me with, is very much appreciated. “ It’s better to have the money and not need it, instead of needing the money and not having it” is the motto… It took roughly 48 hours to finalize my application, It’s fairly straightforward process. I will do business with onDeck again — highly recommend.

Most of the time on deck is easy and… Most of the time on deck is easy and efficient. When they arbitrarily place a hold without cause on your line of credit, it causes problems and is ridiculous. When you ask them why they’ve done this, they tell you, “Due to the current credit climate and productivity of business…” my credit score has gone up over 50 points since the last time they pulled this and I’ve made $100,000 more this year than last year. It’s an inappropriate way to ask to see your financial records. Nice try…

Great experience and excellent customer service Jonathan was very helpful throughout the whole process, and was very patient and diligent with answering all my questions and concerns as I compared various offers from several lenders. He wasn’t pushy and didn’t pressure me in any way, as I took my time to make my decision, asking lots of clarifying questions in the process. I was surprised at how easy the whole process was once I made my decision to fund through OnDeck, and how quickly it was able to be completed. It has been a great experience, and I feel very comfortable that I made the right decision for my business.

Great communication Great communication, easy step-by-step process and Nick was great w helping me figure out what my needs were and best options for me!

Johny was great Johny was great. He listened to our request, gave us clear options, and responded to all my questions. But also he was always available to answer the phone without delay. The loan processed quickly with no hazards.