Great experience and excellent customer service Jonathan was very helpful throughout the whole process, and was very patient and diligent with answering all my questions and concerns as I compared various offers from several lenders. He wasn’t pushy and didn’t pressure me in any way, as I took my time to make my decision, asking lots of clarifying questions in the process. I was surprised at how easy the whole process was once I made my decision to fund through OnDeck, and how quickly it was able to be completed. It has been a great experience, and I feel very comfortable that I made the right decision for my business.

Most of the time on deck is easy and… Most of the time on deck is easy and efficient. When they arbitrarily place a hold without cause on your line of credit, it causes problems and is ridiculous. When you ask them why they’ve done this, they tell you, “Due to the current credit climate and productivity of business…” my credit score has gone up over 50 points since the last time they pulled this and I’ve made $100,000 more this year than last year. It’s an inappropriate way to ask to see your financial records. Nice try…

Great service. So-So products The rep we worked with, Dana Jenkins, was great. Very responsive and answered all of our questions. We were less enthusiastic about the products that we were offered. The interest rates would make a mafia don blush. At the end of the day, we were able to accomplish some of our financing goals.

Gina was very patient and helpful! Gina was very patient and helpful!

Professional, fast but CRAZY INSANE interest rate Professional, fast loan with website to login and see 24 months payment clearly, but CRAZY INSANE interest rate of 5% a month or 25% a year or borrow $50,000 pay back $75,000 (2 years term) which translate to pay weekly around $772 (52 weeks a year)! I was just getting out of COVID, so my small business need cashflow and I didn’t think clearly what I’m getting into. I give them 4-stars for professionalism, but personally I would not use them again unless I’m desperate.