OnDeck

1400 Broadway, 10018, New York, United States
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4.45
Based on 20 Reviews

5

75.00%

4

15.00%

3

0.00%

2

0.00%

1

10.00%
About OnDeck

Part high tech. Part human. All business.

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Tom w
GB

Exceptional customer service , with peace of mind! I have to admit I was very skeptical. However, In the end onDeck put their money where their mouth is. My loan specialist Jonathan D’Amico was very knowledgable and informative during the entire process. Yes, the APR is rather high, but after further trust is established, they consider you for a lower APR & an even higher limit. The peace of mind that onDeck has been able to provide me with, is very much appreciated. “ It’s better to have the money and not need it, instead of needing the money and not having it” is the motto… It took roughly 48 hours to finalize my application, It’s fairly straightforward process. I will do business with onDeck again — highly recommend.

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Angela Daniels
GB

Marquise C was awesome Marquise C was awesome, very professional. Marquise is very knowledgeable about the company's products and services. Great customer service called when he said he would, answered all my questions. Thank you Marquise

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xcrytonxaol.com
GB

I have had ondeck for almost 10 years I have had ondeck for almost 10 years. Have had two loans, standard loan i have renewed everytime and a LOC I have had since 2018. On my LOC i never missed a payment till last NOV, they took the money the next day, had an issue the bank. They DONT care, they froze my LOC of 50k and told me to reapply if i wanted it unlocked, they refused me saying my funds were to low? This is after making 312 weekly payments averaging $1000 a week over 6 strait years. highly predatory and cant care less about your business. Over ONE million paid to them at thier 30-50%+++ intrest rates and get treated like a begger. STAY FAR FAR AWAY, once your in your stuck, you will struggle with thier 1k-4k payments per WEEK or go out of business. If you read the reviews you will see the same auto responses on every post, thats the same customer support you will receive once your a client. there is now way they have this many positive reviews, paid to make it look way better than it is.

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John D
GB

Great service. So-So products The rep we worked with, Dana Jenkins, was great. Very responsive and answered all of our questions. We were less enthusiastic about the products that we were offered. The interest rates would make a mafia don blush. At the end of the day, we were able to accomplish some of our financing goals.

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Heather Heltzinger
GB

Line of Credit Happiness! Was able to provide me with a revolving line of credit, quickly and with minimal work on my end. I worked specifically with Jon—- he was very professional, personable and great to work with, and looking forward to keeping this relationship with OnDeck going!

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