Your system would not allow me to sign…Unresolved Your system would not allow me to sign in- still unresolved after spending 20+ minutes on the phone and telling the story twice to two reps. Frustrating for all involved- they are not sure of why your system would not "grant access" no matter which browser was tried!

Best customer service representatives … You have 2 customer service ice representatives that are GREAT. The best representative is Sonia Pierce. She is the best representative I've ever has the pleasure to deal with. All companies should follow in her footsteps. The second representative is Kayanna Lee. She is making a strong attempt to follow in her footsteps. Kind and very polite.

THE POLITENESS OF A REPRESENTATIVE WELL THE REPRESENTATIVE NAME ARKEYA, WAS A GREAT BIG HELP TO ME WHEN I CALL JUST TO ASK A QUESTION ABOUT MY ACCOUNT. SHE HAD A PLEASANT SPEAKING TONE OVER THE PHONE WITH ME. SHE PUT MY MIND AT EASE AS SHE EXPLAINED, WHAT I NEEDED TO KNOW, AND THEN SHE WAS ABLE TO TAKE MY PAYMENT BEFORE I GOT OFF THE PHONE WITH HER. SO THAT'S WHY I'M GIVING HER A 5⭐️ FOR HER OVER ALL COURTESY AND POLITENESS. THANK YOU

Customer service was helpful. Card is awful Customer service was helpful. What I do not understand is how i have had this Account for 6 years and I am paying 100 a yr to keep card open with a $750 limit? I have cards with limits over 10k and no annual fee. I should have already been given several increases by now. Regardless, I have closed my account.

Everything went smooth and explained… Everything went smooth and explained well