Lashawn Warr
GBExcellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!
MARTIN
GBYour system would not allow me to sign…Unresolved Your system would not allow me to sign in- still unresolved after spending 20+ minutes on the phone and telling the story twice to two reps. Frustrating for all involved- they are not sure of why your system would not "grant access" no matter which browser was tried!
Conrad
GBGreat Card. Great Customer Service. When I called the Cerulean customer service, the rep was super polite and helpful. He listened to my problem and resolved it almost immediately -- without putting me through the ringer. Other credit card companies can learn a lesson from Cerulean/Verve.
REBECCA
GBCorinne was awesome Corinne was awesome! She was very polite and professional! She took care of my problem with eagerness and not dead. Just a great experience for having to deal with an irritating issue.
STEVEN D BYRD
GBI was having a difficult time… I was having a difficult time connecting via the internet and I am still having those challenges. After speaking with Javier and Heather, mostly Heather she was able to help get me into the app and I will use that for now. She was very attentive and supportive.