JONATHAN M
GBWhen I called him for the fifth time… When I called him for the fifth time after, just trying to get my card sent to the correct address this individual is very helpful way more helpful than the previous people I have spoken to. I have to be honest. The whole process was extremely frustrating. It does not, and should not take a month to receive your card after being approved.
MECHELLE ARMSTEAD
GBGreat customer service was a great… Great customer service was a great spirit, good joy. He had the ability to turn a bad situation into a great 1 by his positive attitude. That is something that's needed in all situations have a blessed day.
RENE OLIVARES
GBPleasant and Cheerful Lisa! Lisa was an absolute pleasure to speak with! She was cheerful, friendly, efficient and accurate. It's very rare to come across such a pleasant individual when calling to discuss your bill but she made it a very pleasant experience and I would hire her to work in my call center any day!
Patricia
GBAmazing customer service from Danlyn Chatman I had the pleasure of speaking with Danlyn Chatman today and she was such a sweet person. I lost my voice and she acted sweet the whole time having so much patience while she helped my husband and I with our 4 cards. She was kind, professional and very helpful. I just want to make sure and do a survey for her and would love it if someone could do something nice for her. She definitely deserves it!
ALVETA R TAYLOR
GB😃Agent Lisa answered phone promptly… 😃Agent Lisa answered phone promptly after pressing the *, she spoke very clearly and was very knowledgeable about all my questions concerning my credit card. She even stayed on the phone while I signed into my mobile app to make sure I could actually choose my pin for Atm withdraws. She also explained to me what my daily allowance was.😃