
Conrad
GBGreat Card. Great Customer Service. When I called the Cerulean customer service, the rep was super polite and helpful. He listened to my problem and resolved it almost immediately -- without putting me through the ringer. Other credit card companies can learn a lesson from Cerulean/Verve.

MARTIN
GBYour system would not allow me to sign…Unresolved Your system would not allow me to sign in- still unresolved after spending 20+ minutes on the phone and telling the story twice to two reps. Frustrating for all involved- they are not sure of why your system would not "grant access" no matter which browser was tried!

Lashawn Warr
GBExcellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!

ALVETA R TAYLOR
GB😃Agent Lisa answered phone promptly… 😃Agent Lisa answered phone promptly after pressing the *, she spoke very clearly and was very knowledgeable about all my questions concerning my credit card. She even stayed on the phone while I signed into my mobile app to make sure I could actually choose my pin for Atm withdraws. She also explained to me what my daily allowance was.😃

Tawnya Walker
GBMary Lue from the fraudulent department… Mary Lue from the fraudulent department helped me with the issues today that made me feel much better and like I had support.