Taylor
CAThank you Sammy for your help Hi I called today need some information on how the Instavault work. Sammy did a wonderful job of explaining the in's and out's of it and answered all my question very professional and with a great attitude. Even when i ask, I'm sure silly question she just rolled me through the facts so i could have a much better understanding of how it all. Thanks Sammy for your helpmuch appreciated Taylor
E. from California
GBExcellent service once again Excellent service once again! Goods as ordered, promptly and safely delivered. Easy ordering, and I know from earlier orders (when I didn’t understand how things worked) that Customer Service is great; easy to reach them, and they explain everything patiently and thoroughly. Thank you, folks!
Rick F.
GBGreat follow-up and timely help in… Great follow-up and timely help in getting a new LLC account set up. Really appreciated the diligence and making it a pretty smooth process even though there were some hurdles to get over. Great customer service experience, which seems to be in short supply generally anymore!
Roland from Nevada
GBI had my gold sent from storage to my… I had my gold sent from storage to my home. The representative Devon kept me informed every step of the way. I was a little nervous about it because I needed to sign for it when it arrived at my house. Because it was so smooth, and Devon was on top of it the whole time with updates, I wouldn’t hesitate to have Goldsilver ship to me at anytime. Great job!!
John from North Carolina
GBPretty much flawless so far Love Mike's guidance, impressed with GoldSilver.com and their physical ownership products, now made my first order and it went very well. Customer service picked up the phone right away and verified wire xfer numbers, trade executed and shipped quickly, proper tracking/signature required protocols. Very nicely done GoldSiver, I'll be ordering from you again. I almost never give 5 stars because nothing is perfect, so 4 is a very high mark here.