Roland from Nevada
GBI had my gold sent from storage to my… I had my gold sent from storage to my home. The representative Devon kept me informed every step of the way. I was a little nervous about it because I needed to sign for it when it arrived at my house. Because it was so smooth, and Devon was on top of it the whole time with updates, I wouldn’t hesitate to have Goldsilver ship to me at anytime. Great job!!
Rick F.
GBGreat follow-up and timely help in… Great follow-up and timely help in getting a new LLC account set up. Really appreciated the diligence and making it a pretty smooth process even though there were some hurdles to get over. Great customer service experience, which seems to be in short supply generally anymore!
John from North Carolina
GBPretty much flawless so far Love Mike's guidance, impressed with GoldSilver.com and their physical ownership products, now made my first order and it went very well. Customer service picked up the phone right away and verified wire xfer numbers, trade executed and shipped quickly, proper tracking/signature required protocols. Very nicely done GoldSiver, I'll be ordering from you again. I almost never give 5 stars because nothing is perfect, so 4 is a very high mark here.
Josephine F.
GBWonderful Customer Service! I called for assistance with a sellback contract. I spoke with Travis who went above and beyond in helping me and answering questions. He was very courteous and patient and made me feel at ease. Thank you, Travis, and GoldSilver!
Paul Jellicoe
CALong delays to sell your metals from storage They were great to deal with when buying my metals for storage with them. However, beware, it's a long process with little communication when the time comes to sell them. I understand there can be delays, but it's been over a month and counting! The reason I chose GoldSilver was Mikes assurance that metals were kept outside the banks, and so readily and easily liquidated, unlike stocks etc. Clearly not the case