So glad Zackery has been working with my corrupted Ninja 8 platform for the last 2 days. Today he cleared my problem using "Team". While we had to repair the platform he was able to save my connections and most of my template info. He was very thorough and made sure I was back up and working with out any additional issues. This was done with a pleasant professional manner! Was very pleased with the outcome.

THANK YOU AND BRAVO, EMILIO!!! I hope you know just how good Emilio is!!! I want to thank and commend him!!! He was patient, determined to end-run a number of glitches we encountered, and persevered until it was successfully completed. I'm grateful for his assistance

Software corrupted, system caused by several connection failures I was not able to connect to Ninja Trader and called Help desk. I received an email and filled in the information that included: phone number, problem, times I knew I would be available and the help software I already had on my computer. It took Christopher only a few minutes to correct the problem. He was polite, easy to talk to as I explained the problem and how he corrected the problem. Great job, thanks, Lyle

I looked at multiple trading platforms I looked at multiple trading platforms. For me, NT is by far is the easiest and offers the most options, indicators and whatever I need for success. Their customer support is extremely fast and thorough..

Often times people take their time to… Often times people take their time to write a negative review based on a bad interaction very few take thr time to write a good one. I had an amazing interaction with my support agent. He was very kind knowledgeable and thorough he went above and beyond the call of duty by helping me connect all of my account. Ninja trader needs to hire more special agents like him. Thank you for an amazing interaction.