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Trustify360 - Default Title

NinjaTrader

222 N LaSalle Street, Suite 1450, 60601, Chicago, United States

http://ninjatrader.com

Visit this site

4.55

Based on 20 Reviews

85.00%

5.00%

0.00%

10.00%

About NinjaTrader

Better futures start now. Get Started Founded in 2003, NinjaTrader supports 800,000+ traders worldwide with a powerful and user-friendly trading platform, discount futures brokerage and world-class support. Our platform is always free for advanced charting, backtesting and trade simulation. Download NinjaTrader’s award-winning trading platform and get started with a free demo powered by real-time market data. Free Demo Trade Futures Blog Contact Support Award-Winning Technology and Broker Services NinjaTrader is consistently voted an industry leader by the trading community. Through a unique combination of high-performance trading software, discount brokerage and real-time support, we empower traders to enter the futures markets.

Contact Info

http://ninjatrader.com
222 N LaSalle Street, Suite 1450, 60601, Chicago, United States
[email protected]

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Software corrupted, system caused by several connection failures I was not able to connect to Ninja Trader and called Help desk. I received an email and filled in the information that included: phone number, problem, times I knew I would be available and the help software I already had on my computer. It took Christopher only a few minutes to correct the problem. He was polite, easy to talk to as I explained the problem and how he corrected the problem. Great job, thanks, Lyle

I can not say enough about Adrian B. I can not say enough about Adrian B.! He is sooo knowledgeable, kind and really gets Customer SUPPORT! He not only took care of everything I needed, but went beyond by informing me of so many things that could help me that I would have never known to ask for. Also followed up with an email full of further instructions on everything I asked him about!! Keep it up Adrian, Ninja Trader, you have a WINNER!

My platform hung My platform hung, Scheduled a phone support. The tech was super knowledgeable, but what I liked to most was the ease of communication, he understood every thing I said and I understood him. He's sharp keep him, also I asked him how to duplicate a chart, he showed me how, it's so easy (once you know the magic trick) love the software and the support. Thanks

very poor support, There are often errors, when I make a transaction I have to record a video as proof. I am having negative balance error when trading but nt8 does not resolve it for me and blames me with unreasonable reasons. I sent proof including photos and videos but you still haven't resolved it for me. terrible.

Adrian was extremely helpful Adrian was extremely helpful and efficient. I have been fighting this problem for 3 days now and was not getting answers from my third party supplier. Adrian focused in on the problem immediately and had me up and running in less than 15 minutes. After having a frustrating 3 days and having an Adrian quick fix, I closed down my computer and played a round of golf. Thank you Ninja Trader. George R

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NinjaTrader

http://ninjatrader.com

About NinjaTrader

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Contact Info

Lyle V.

Lorna Fisher

John Albert

Hoang Gia Nguyen

George Rushforth