David
THNinjaTrader is ripping you off I deeply regret having bought the NinjaTrader Lifetime license 5 years ago. I can't even open an account with my purchased lifetime license. There is no response to emails and if the support respond, they are absolutely not helpful. This is by far the worst customer service I have encountered. Nobody cares that I have paid a lot of money for the software that I can't access today. It's all about cashing in. Before purchasing NinjaTrader, I received of course all the attention.
James
GBJoseph was excellent! Just had an initial orientation session with Joseph C. He was very professional, very knowledgeable, and quite helpful getting me set up to begin simulation trading on Ninjatrader. Joseph told me to reach back out to him whenever I need more help and I'll certainly do that.
Rasheed
GBI can't speak to what the company is… I can't speak to what the company is doing well but the young lady that assisted with the issues I was having was a delightful and pleasant as she resolved my issues.
John
GBSupport call was answered very quickly Support call was answered very quickly. Issue was answered and resolved quickly and followed up with confirmation e-mail. Excellent customer service, Thank you.
Cynthia
GBTHANK YOU AND BRAVO, EMILIO!!! I hope you know just how good Emilio is!!! I want to thank and commend him!!! He was patient, determined to end-run a number of glitches we encountered, and persevered until it was successfully completed. I'm grateful for his assistance